Conan Stuart’s Post

I don't write lengthy posts on LinkedIn often, but with a recent change, I've been reflecting on where I've arrived in my career and wanted to get a few thoughts into words. For over 15 years, I've been a part of the healthcare IT services world. While I have never been bedside providing patient care, it's never been far from my mind that the work I do impacts patients. I've been privileged to work inside hospitals and witness the positive effects of my efforts many times. When I worked full-time in a hospital, I saw, daily, the importance and potential impact of working in healthcare, even in an ancillary role. On more than one occasion, I have seen someone having the best day of their life in one part of the hospital, and someone else having the worst day of theirs in another. Tragedy and joy sometimes share an adjoining wall, and I've witnessed the clinicians and caregivers working with patients navigating the reality of the spectrum of human health. Working in a community hospital for so long, I encountered friends receiving care for a variety of reasons, often sharing a laugh, or wishing them well. I also unknowingly spent my time one Tuesday working whatever task or ticket needed resolving, while a close personal mentor passed away in a room somewhere in the same building. The reality of working in a hospital setting, especially when you've not spent years preparing for working in healthcare, is often unclear. If you're lucky, you come to realize that even the seemingly small tasks required in healthcare should be viewed as moving toward one goal: patient care. I have chosen to view my career as indirect patient care. I assist the staff that provide direct care. Even now with the software that I've helped produce and maintain, I know that at the end of the chain, the job of clinicians gets a little easier. Disruptions are minimized, and in the best case, clinician experience improves and so do the patient outcomes. I don't remember when I wrote my LinkedIn "About" section and I’m probably never going to change it: I like to fix things and help people. I'm going to continue doing that now as part of Tempo Technology Services by Ovation Healthcare. They believe, as I believe, that at the end of the day, helping hospitals helps patients. #OvationHealthcare #Hospitals #HealthIT