Conneally Group’s Post

What an accomplishment! When your sole business is Service, it can be difficult to differentiate yourself by telling a customer or prospect why you are different. The Matio represents the shipper, not the carrier. The shipper provides their answers on who is different. Who they say is the BEST based on their experience of actually tendering shipments to the carrier. 15 years in a row is our commitment to being Best In The Game! If you need the Best, there is no other choice than Old Dominion Freight Line. The only way to truly understand, is give us a shot on your most difficult lane. Let us SHOW you the value of what being the BEST is all about. #bestinthegame #olddominionfreightline #serviceexcellence

Enough evidences of what company is the BEST in the industry.

🏆 At TROX GROUP, quality isn't merely a target; it's the bedrock of our operations. We are dedicated to enhancing your experience by delivering products and services that not only meet but surpass your expectations. 🔝 Our relentless pursuit of certifications reflects our unwavering commitment to customer satisfaction and continuous improvement. Opting for TROX GROUP-certified offerings grants you access to comprehensive information, seamless communication channels, and the assurance of ongoing enhancement. 📈 Rest assured that our certifications not only set us apart from competitors but also reinforce our standing as a reliable provider. By prioritizing quality in every aspect, we're not just establishing a benchmark; we're redefining it. 🌟 TROX GROUP, where excellence isn't just an aim; it's our commitment to you. 💼 #QualityAssurance #CustomerSatisfaction #ContinuousImprovement

As we take this weekend to celebrate Independence Day, let’s also take a moment to reflect on the opportunities we've encountered and those we might be hesitating to pursue. According to sources 90% of people miss out on opportunities because they don’t believe they can succeed. Based on my own experience I'd suggest the remaining 10% aren't necessarily the smartest—they’re simply the ones who dare to take action. Sometimes, being overly cautious can hold us back from taking the risks necessary to achieve our goals. If we can find and embrace even the slightest amount courage this can often be the key to success. By focusing on our courage it stops us from overthinking and encourages us to act. This weekend, think about something you're overthinking or feeling uncertain about. Next week, take a leap of faith and go for it. Whether it’s advancing your career, gaining new knowledge, or improving your overall well-being, a simple touch of bravery might be just what you need. Enjoy the holiday, stay safe, and get ready to take on new challenges next week! Ps… the year is 50% done. #4thofJuly #IndependenceDay #Opportunity #TakeAction #EmbraceBoldness #SuccessMindset

Mind-blowing, business-growing statistics that actually matter: 👉 00:30 UK next day cut off 👉 77% orders delivered next day 👉 7 days a week 👉 1.45 days - average standard delivery time Speed and service of your fulfillment offering is proven to be one of the largest drivers in customer repeat purchase - it is a fundamental part of a successful ecommerce business. THG Fulfil do all of the above, all whilst bringing down service cost via automation 👌 #fulfilment #thg #thgingenuity #3PL #warehousing #autostore

At Roco Truck Bodies, a part of Motus Vehicle Solutions, we understand the importance of fostering strong client relationships for long-term success. Here are the key strategies that guide us in building and maintaining these connections: **Prioritising Customer Satisfaction** Our mission is to not just meet but to exceed our client’s expectations by delivering value and solving their unique challenges at every touchpoint. **Continuous Improvement** We strive for excellence by constantly refining our services through client feedback, staying ahead of industry demands, and keeping our clients happy. **Clear Communication** Open, honest, and timely communication is fundamental in building trust and showing our clients that we value their business. **Being Proactive, Not Reactive** By anticipating our client’s needs we can provide solutions before issues arise, ensuring that we always have their best interests at heart. At Roco Truck Bodies, we believe that lasting success comes from nurturing enduring partnerships. By focusing on customer satisfaction, continuous improvement, and proactive care, we are dedicated to helping our clients thrive now and in the future. If you would like more insights on our customer service approach, feel free to reach out to us on 01274 606056. #CustomerSatisfaction #ClientRelationships #ContinuousImprovement #VehicleSolutions #CustomerFirst

🔍🚗 A report by Cox Automotive indicated that while consumers spend about 15 hours buying a new car, they spend up to 50 hours having it serviced over its lifetime. And a McKinsey survey found that 53% of customers value service experience more than the purchase itself. This makes the service-related process crucially important to reinforce brand loyalty. After all, selling the next car to a satisfied customer is far more cost effective (and easier) than selling one to someone new to the brand. 🔧 We recognise the critical role of every service interaction in the aftersales journey. Our solutions are designed to enhance each touchpoint with personalisation and proactive engagement through data innovation, helping you leave a lasting impression that drives repeat business. 🪄 Dive into how we can turn customer routine service into a key driver of customer loyalty. https://lnkd.in/eZhJgqVN. #LoyaltyLogistix #LoyaltyPlatform #DrivingLoyaltyInAutomotive #ServiceExcellence #CarServicing #CarOwnershipExperience

When Customers Realize They’ve Got the Best of Both Worlds When your customers experience top-notch service and realize the Motics Corporation call center team is as awesome as the product they’re supporting. 🤩📞 Great Customer Experience = Teamwork in Action! 👉 Join the experience that keeps customers coming back for more! #CustomerExperience #TeamworkInAction #MoticsCorporation #CallCenterExcellence #CustomerSatisfaction

Moving in the right direction!

🚛 Roadrunner’s Comeback Story – A Proven Transformation in the LTL Industry! 🚛 We're thrilled at Roadrunner to share our recent achievement in the 2024 Mastio Customer Value & Loyalty Study! The Mastio survey, a respected annual study evaluating over 160 LTL carriers, has recognized Roadrunner’s hard-earned progress and commitment to service. Here are a few highlights: ⭐ Customer Value Index: 100.18 – ranking us above industry leaders. ⭐ Net Promoter Score (NPS): 36.1 – an impressive 40-point increase from last year. ⭐ What this means for our customers: Improved service, quality, reliability, and consistency! President of Mastio, Kevin Huntsman, said it best: "Roadrunner made a huge jump this year on our annual LTL survey. Their improvements are notable as shippers are starting to notice the changes they have made." Curious to know more about our journey? DM me to learn how Roadrunner's transformation can add value to your LTL shipments! #RoadrunnerTransportation #LTL #CustomerValue #SupplyChain