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A high-profile smart lock company faced significant backlash when a firmware update inadvertently locked out thousands of users from their homes. This incident underscores the critical importance of rigorous testing and the need for robust recovery strategies in IoT deployments. It's a stark reminder that in the rush to innovate, reliability and user trust are paramount. Lessons learned have led to improved practices industry-wide. #IoTChallenges #learningfromfailure https://lnkd.in/dDKAUYmK

Update gone wrong leaves 500 smart locks inoperable

Update gone wrong leaves 500 smart locks inoperable

arstechnica.com

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