Let's face it, a whole lot of people woke up to a whole lot of suck today. If you were effected by the CrowdStrike event, you have my sincerest sympathies. We're all in this community together, so I want to boost the signal on something available that will hopefully make recovering from this slightly easier.
If youre using ScreenConnect, we are enabling special access to our premium features for all ScreenConnect paid partners, including View and remote diagnostics toolkit feature. If you're not currently using ScreenConnect, we've added all features to the free trial so you can sign up and start working.
From the article:
Start a free trial: If you are not a ScreenConnect partner, you can access all features for 14 days by starting a ScreenConnect trial. This will provide you with full access to our premium tools, including View and the Remote Diagnostics toolkit.
Enhanced access for current ScreenConnect customers: All ScreenConnect paid partners, regardless of their package, will have View enabled for seven days to help manage this crisis. View is typically part of the Premium package, but we are temporarily extending this feature to all our partners.
Some are calling the CrowdStrike outage “the largest IT outage in history” impacting industries and companies worldwide from airlines and hospitals to banks, major broadcasters like Sky News and 911 services. ConnectWise Expert Services have also been impacted.
ScreenConnect, accessible via ConnectWise Automate, RMM, or directly, is here to help you tackle this critical problem effectively.
Learn how 👉 http://ms.spr.ly/6049lrJYf
The scale of the CrowdStrike outage indeed underscores the critical importance of having robust incident response and support systems in place. ConnectWise's ScreenConnect and other support tools can play a crucial role in addressing such widespread disruptions, offering immediate assistance and helping organizations manage their IT infrastructure effectively during crises. Ensuring that your team is equipped with the right tools and strategies to handle unexpected outages is essential for maintaining operational continuity and minimizing impact on services. For those affected, leveraging available resources and expert support is a prudent step.