Constable Green’s Post

If your staff are your biggest asset. Are you looking after them? I recently spoke to an 'And Revenue manager' who routinely came into work 1-2 hours early, multiple times per week, for the sole purpose of creating reports for their regular Revenue meeting. Sometimes these reports were not even referred to during the meeting. Let's (generously) say that is 150 hours per year. Unpaid. Just for reports. We discussed the specific reports this 'And Revenue Manager' creates. We then saw how these were replicated (and enhanced) in Right Revenue . And yet this 'And Revenue Manager' foresaw that the hotel wouldn't even be open to a discussion about spend on a #RMS or other #hoteltechnology to assist. From the perspective of an outside observer the situation can be summarised as: The hotel prefers to capitalize on the 'And Revenue Manager' doing unpaid work (for something outside of their core role) over a modest (£4k p/a) investment in tools to assist. Result: 'And Revenue manager' routinely work extra hours, just to do manual work. Frustration. Stress. Low job satisfaction. (Not to mention Reports which are potentially inaccurate and out of date). So... have you asked the 'superstars' in your team recently what tools/resources/training would make their job easier? *************************************************************************** Note: @ Right Revenue we refer to 'And Revenue managers' as somebody with another job title, but given the responsibility of RM. For example Reservations (and Revenue) Manager. Typically this responsibility is given informally, without a job title or benefits.

Hoteliers! Use this checklist when you’re interviewing accountants for your hotel: ☑ Feels empathy for their team ☑ Has the heart of a teacher to gently guide the team to understand the financials ☑ Good leadership and communications skills ☑ Supports the company values and vision And one more… What was it? Oh yeah… ☑ Excellent at accounting When you’re hiring an accountant (even when you outsource), don’t just look at their accounting skills. Make sure they will play nicely and lead your numbers team with empathy. That’s how you get a win for the finances AND culture of your hotel. For more quick wins, grab Hotel Solutions, LLC free guide in the comments! #hotelsolutions #hotels #accounting #hotelmanagement

Hoteliers! Use this checklist when you’re interviewing accountants for your hotel: ☑ Feels empathy for their team ☑ Has the heart of a teacher to gently guide the team to understand the financials ☑ Good leadership and communications skills ☑ Supports the company values and vision And one more… What was it? Oh yeah… ☑ Excellent at accounting When you’re hiring an accountant (even when you outsource), don’t just look at their accounting skills. Make sure they will play nicely and lead your numbers team with empathy. That’s how you get a win for the finances AND culture of your hotel. For more quick wins, grab Hotel Solutions, LLC free guide in the comments! #hotelsolutions #hotels #accounting #hotelmanagement

Hoteliers! Use this checklist when you’re interviewing accountants for your hotel: ☑ Feels empathy for their team ☑ Has the heart of a teacher to gently guide the team to understand the financials ☑ Good leadership and communications skills ☑ Supports the company values and vision And one more… What was it? Oh yeah… ☑ Excellent at accounting When you’re hiring an accountant (even when you outsource), don’t just look at their accounting skills. Make sure they will play nicely and lead your numbers team with empathy. That’s how you get a win for the finances AND culture of your hotel. For more quick wins, grab Hotel Solutions, LLC free guide in the comments! #hotelsolutions #hotels #accounting #hotelmanagement

Hoteliers! Use this checklist when you’re interviewing accountants for your hotel: ☑ Feels empathy for their team ☑ Has the heart of a teacher to gently guide the team to understand the financials ☑ Good leadership and communications skills ☑ Supports the company values and vision And one more… What was it? Oh yeah… ☑ Excellent at accounting When you’re hiring an accountant (even when you outsource), don’t just look at their accounting skills. Make sure they will play nicely and lead your numbers team with empathy. That’s how you get a win for the finances AND culture of your hotel. For more quick wins, grab Hotel Solutions, LLC free guide in the comments! #hotelsolutions #hotels #accounting #hotelmanagement

Hoteliers! Use this checklist when you’re interviewing accountants for your hotel: ☑ Feels empathy for their team ☑ Has the heart of a teacher to gently guide the team to understand the financials ☑ Good leadership and communications skills ☑ Supports the company values and vision And one more… What was it? Oh yeah… ☑ Excellent at accounting When you’re hiring an accountant (even when you outsource), don’t just look at their accounting skills. Make sure they will play nicely and lead your numbers team with empathy. That’s how you get a win for the finances AND culture of your hotel. For more quick wins, grab Hotel Solutions, LLC free guide in the comments! #hotelsolutions #hotels #accounting #hotelmanagement

"I believe that cost transparency is key to building trust and driving success. My approach to cost strategy is always clear, transparent, and focused on delivering value to my Company." #Costcontroller #Costcontrolling #Atlantis #Burjalarab #Kempinski #Financecontroller #Dubai #Hotels #Management #Cost

🏢 The Crucial Role of Executive Assistants in Real Estate 🏡 In the fast-paced world of real estate, Executive Assistants are the unsung heroes who keep everything running smoothly. They manage calendars, coordinate high-stakes appointments, and handle client inquiries with finesse. Did you know that 85% of real estate professionals agree that Executive Assistants are essential to their success? From overseeing property listings to ensuring transactions are seamless, Executive Assistants bring unparalleled organizational skills and attention to detail. They're not just support staff; they're strategic partners in client satisfaction and business growth. In my experience, Executive Assistants in real estate often serve as the first point of contact, embodying professionalism and enhancing brand reputation. Their ability to juggle multiple tasks and maintain impeccable communication ensures that every client interaction is exceptional. To all the dedicated Executive Assistants in real estate: Your role is crucial, your contributions are invaluable, and your expertise is the backbone of success in this competitive industry. #RealEstate #ExecutiveAssistant #ClientService #OrganizationalExcellence #BusinessGrowth #Professionalism #Teamwork #AdministrativeSupport

A finance manager in the hospitality industry needs a unique blend of skills and qualities to succeed in their role. According to an industry expert, some of the most important qualities include financial acumen, industry knowledge, attention to detail, communication skills, problem-solving skills, leadership abilities, adaptability, ethical integrity, technology proficiency, and customer focus. These qualities are key to managing finances in the hospitality industry and ensuring that customers have a positive experience. As the industry continues to evolve, finance managers must be able to adapt to new technologies and changing customer needs while maintaining their ethical standards. What other qualities do you think are important for a finance manager in the hospitality industry? Share your thoughts in the comments below. #finance #hospitality #management #skills