ConvergentIS’ Post

All aboard the innovation train! We're thrilled to share the success story of our collaboration with a Class 1 Canadian Railway company, where we transformed their customer portal experience using SAP Fiori technology. 🎯 PROJECT: We were tasked with simplifying an existing customer portal, our challenge was monumental: Update the technology platform and enhance the experience for over ~19,000 users, each with unique needs and requirements. But with determination and innovation as our driving forces, we embarked on this journey to reshape the digital landscape of rail services. 💡 THE SOLUTION: Through a rigorous design engagement with our expert Design Thinking and User Experience team, we uncovered core challenges and devised a solution tailored to our client's needs. Leveraging SAP Business Technology Platform (BTP), we crafted a Fiori-based user portal that offered seamless navigation, actionable alerts, and customizable homepages for every customer. 📈 THE RESULTS: Our launch saw 40 delighted customers embracing the new portal, with an astounding ~3,000 more onboarded within six months. That's ~19,000 users now benefiting from an enhanced, user-friendly experience, thanks to SAP Fiori. Click the link below to dive deeper into our case study and discover how SAP Fiori is reshaping customer interactions in the railway industry. 🚀 https://hubs.li/Q02q1VrT0 #SAPFiori #Innovation #SAP #SAPInnovation

Rise with SAP provides #businesses with a comprehensive set of #capabilities to address their specific needs and #challenges. These solutions help businesses optimize their processes, enhance customer experiences, and drive #innovation within their specific industries. Talk to our team and get a #free #demo of the #product for your #business at info@indusnovateur.com or +91 9901067492 #RISEwithSAP #SAP #DigitalTransformation #IntelligentEnterprise #CloudERP #SAPGoldPartner #IndusNovateur

💡Discover the incredible capabilities of RISE with SAP! It's not just advanced technology, it's a comprehensive drive towards the intelligent company! 🔄 Total transformation: it goes beyond software; it digitally transforms companies, combining innovative technology with best business practices to efficiently achieve business goals. 🌐 Business flexibility: Adapt quickly to market changes with a flexible platform that allows you to scale and adjust resources as you need. 💖 Customer experience: Enhance the customer experience with digitization and automation, delivering personalized experiences that increase loyalty. 🌱 Sustainability and social responsibility: Addresses environmental and social concerns, optimizing processes to reduce environmental footprint and contribute positively to society. To learn more, visit: https://lnkd.in/dxfa3p3g #RISEwithSAP #DigitalTransformation #CustomerExperience #SocialResponsibility #BusinessInnovation

🏆 Why SAP Leads the Pack! 🏆 Curious why SAP often leaves competitors in the dust? It's not all about speed—it's about smart solutions that tailor to every business need. Here's why SAP helps companies lead the way: ✔ SAP S/4HANA: This ERP system boosts your business with the agility and endurance of a top athlete. ✔ SAP Customer Experience (CX): Ensuring seamless interactions across all customer touchpoints, like a flawless relay race! ✔ Broad Spectrum Solutions: SAP covers every aspect of business, making sure you're always a step ahead. 🌟 Be a Leader 🌟 Join top companies that thrive with SAP. 👉 Ready to elevate your game? Visit asardigital.com, your go-to SAP reseller. #SAP #BusinessTransformation #S4HANA #CustomerExperience #Innovation #ASARDigital #TeamASAR

🏆 Why SAP Wins the Race Against Competitors! 🏆 Ever wondered why SAP consistently outpaces the competition? It’s not just about speed—it’s about smart, tailored solutions for every business challenge. Here’s how SAP helps companies stay ahead: SAP S/4HANA: Transform business processes with the intelligent, integrated ERP system. Imagine giving your company the agility of a sprinter and the endurance of a marathon runner—all in one! SAP Customer Experience (CX): Like a relay team that perfectly times each handoff, SAP CX ensures seamless customer interactions across every touchpoint, building trust and satisfaction. Broad Spectrum Solutions: From supply chain management to advanced analytics, SAP’s solutions cover every leg of the business race, ensuring you’re equipped to win in every category. 🌟 Join the Leaders 🌟 Step into the shoes of industry leaders who rely on SAP to not just compete, but dominate their fields. Whether scaling up or branching out, SAP’s cutting-edge technology is the secret weapon for success. 📢 Want to learn more about how SAP can help grow your business? Reach out to ASAR Digital, your trusted SAP reseller. #SAP #BusinessTransformation #S4HANA #CustomerExperience #Innovation #ASARDigital #TeamASAR

𝗦𝗵𝗼𝗿𝘁 𝗥𝗲𝗺𝗶𝗻𝗱𝗲𝗿 ⚠️ 𝗦𝗔𝗣 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗗𝗮𝘆 𝗳𝗼𝗿 𝗖𝗫 𝗶𝗻 𝗭𝘂𝗿𝗶𝗰𝗵: 𝗠𝗮𝗿𝗰𝗵 𝟭𝟮𝘁𝗵 𝗮𝘁 𝗪𝗲𝘀𝘁𝗵𝗶𝘃𝗲, 𝗭𝘂𝗿𝗶𝗰𝗵 🎟️ Have you already registered for a ticket? You can expect many great talks not only from SAP experts but from our customers as well! There is something for everybody, so register now before it is sold out 👉🏻 https://lnkd.in/dpgJNnNc   Get excited for a variety of topics that will be covered during the “SAP Innovation Day for CX”. Through inspirational success sharing, planned networking, and customer community building, you’ll learn how SAP Customer Experience can:   1️⃣ Drive customer-focused transformation across your SAP landscape by integrating SAP solutions seamlessly and aligning cross-functional systems with customer-centric strategies for a cohesive customer experience at every stage 2️⃣ Harness the power of intelligent CX that provides actionable insights from customer data and analytics to drive strategic decision-making and deliver better business outcomes¨ 3️⃣ Leverage Industry CX to overcome industry-specific challenges by tailoring solutions to your business landscape, addressing compliance requirements, and streamlining operations to stay ahead of market trends    🗣️ Thank you to our speakers, we can’t wait to hear what you have to say! Patricia Krall Sven Feurer Nadine Kleinmann Sahar Mir Abedini-Pohl Martina Bednar Torsten Zang Simon Dechent #SAP #CX #InnovationDay #Event #Live #Zurich #Registration #CustomerExperience

Streamline your business processes and enhance customer experiences with SAP BTP. Drive innovation and transform your operations into a powerhouse of success. Connect with us today to get started! #sapbtp #sappartners #digitaltransformation

🚀 Analyzing the Economic Benefits of AI-Powered SAP CX Solutions Connected to SAP ERP In today’s competitive landscape, businesses need more than just robust customer experience (CX) solutions—they need solutions that are intelligent, integrated, and capable of delivering significant economic value. AI-powered SAP CX solutions, natively connected to SAP ERP, are paving the way for transformative outcomes. By leveraging these cutting-edge technologies, companies can: ✅ Enhance Customer Experiences: Deliver personalized and seamless interactions that keep customers engaged and satisfied. ✅ Reduce Costs: Automate processes and optimize operations, leading to substantial cost savings. ✅ Boost Productivity: Empower teams with intelligent tools that streamline tasks and improve efficiency. ✅ Streamline Operations: Achieve a seamless flow of data and processes across the entire enterprise. ✅ Increase Revenue: Drive growth by capitalizing on deeper customer insights and improved decision-making. The result? A remarkable ROI ranging from 214% to 726%. The numbers speak for themselves—AI-powered SAP CX solutions are not just a smart investment; they’re a game-changer for any business looking to thrive in the digital age. Click here to view the full report: 👉 https://t.ly/5Ioea 👈 #AI #SAP #CustomerExperience #ERP #DigitalTransformation #ROI #BusinessGrowth

Do you know what a Digital Adoption Platform (DAP) is? 🚀 It's a no-code software that integrates with various technologies to provide end-users with in-app guidance and support, boosting end-user #adoption. #DAPs use elements like product tours, task lists, and smart tips to enhance user experience. This empowers organizations to drive digital #ROI, onboard customers seamlessly, analyze user engagement, and create a user-friendly experience across different applications. #DigitalAdoption #Technology #UserExperience #BusinessTransformationManagement #TransformationIngredients #Process #Applications #People #Data In summary... welcome WalkMe™, an SAP company. SAP Business Transformation Management powered by SAP Signavio, SAP LeanIX, and WalkMe™. The unique portfolio that is able to support end-to-end business transformations.

*** Second cycle of SAP Customer Engagement Initiative (CEI) projects in 2024 *** If you are an SAP customer who’s interested in shaping the future of our AI capabilities, this initiative is for you. ☝ The second cycle of the Customer Engagement Initiative (CEI) for 2024 has kicked off with 51 new projects. 🆕 This time around, there is more focus on AI-based scenarios. 🤖 The registration runs until July 12, 2024 – so do not waste any time and register using the link below. The blog has been authored by Nadine Pfliegensdörfer. ⏬ #SAP #S4HANA #Intelligententerprise #RisewithSAP #CEI