Corey Smith’s Post

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National Fixed Operations Training Manager for APCO Holdings, LLC

At EasyCare, we believe that excellence in customer service starts with continuous training and development of our service advisors. Why? Because the landscape of automotive service is rapidly evolving, and staying ahead means embracing growth at every turn. 📈 Did you know? Dealerships that invest in comprehensive service advisor training witness remarkable benefits - from skyrocketing customer satisfaction levels to impressive revenue growth. It’s not just about understanding the technicalities; it’s about mastering the art of customer service and communication. Training programs like we offered at EasyCare emphasize not only on improving operational efficiency but also on enhancing customer interaction and satisfaction. By focusing on the needs of the customer and providing transparent pricing and digital interaction options, service advisors can drive loyalty and repeat business, making a significant impact on the dealership’s bottom line . Moreover, embracing virtual training options, allows for flexibility and accessibility, ensuring that your team can upskill from anywhere, at any time. This approach not only keeps your team at the forefront of industry trends but also caters to a 70-90% closing ratio, proving the undeniable value of continuous learning . The benefits of continuous training extend beyond the individual to the organization as a whole. It helps mitigate weaknesses, improve job fulfillment, and elevate employee performance across the board . As EasyCare, we are more than just a ancillary, product provider; we are your total performance partner. Let’s embrace continuous learning and development together.

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Shawn Armorer

BDC High Performance Coach | Operational Strategist | Conference Speaker |

7mo

Ongoing development is only a cost when not it does not fulfill the expectation. Investing in the development of your people is the greatest investment you can make.

Jerry Weldon

Fixed Operations Trainer of the Mid-West Region

7mo

Ongoing training is the key to a successful service department!

Wait. Did AI make that picture? Because it looks so symbolic.

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Don Brady 😎🌴

p.s. I ship cars. VP of DEALER SUCCESS for ShipYourCarNow/President of Don Brady Consulting INC 33.4K followers

7mo

😎🌴

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