Innovative Chief Learning Officer | PCC certified Executive Coach| Change Leadership Expertise • Learning Path Customization • Strategic Learning Design • Talent Development • Data-driven decision-making
And here with a different kind of #leadershipbook, "Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect" by Will Guidara. Guidara is a well known restaurateur; I spied this book being read by Carmy on an episode "The Bear" and it got me curious. This concept of hospitality has such a direct line to the value systems of those who work in Talent and Learning. And yet, we can be mired in the efficiency only of our work that we may not hold up the hospitality or the way it creates feeling, connection and engagement for our customers (the employee). But I've rarely known someone in this work who doesn't want to be of service. Bringing hospitality as a mindset and toolkit forward allows us to return to that focus on service and employee experience. I highly recommend this to #learninganddevelopment, #employeeengagement and #talentmanagement colleagues as a way to stretch and embrace how we bring a tone of "Unreasonable Hospitality" to our work so our employees feel the value we have for them and that they are truly the center of our work. Additionally, Guidara maps out how having a very specific goal, not too many, can truly keep you focused on a north star. And that having a challenging north star requires an endurance approach and the willingness to change 1% at a time. And below some snips from the book. ;) __________ Leadership: "We needed language. Language is how you give intention to your intuition and how you share your vision with others. Language is how you create culture." "You must be able to name for yourself why your work matters. And if you're a leader, you need to encourage everyone on your team to do the same." "Excellence is the culmination of thousands of details executed perfectly. It may not be possible to do everything perfectly, but it is possible to do many things perfectly." "Do less and do it well." _______ "Nothing in this world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent." - Calvin Coolidge #unreasonablehospitality #enlightenedhospitality https://lnkd.in/enUs_hue
THIS BOOK IS AN INCREDIBLE MUST READ FOR EVERY LEADER. Will Guidara learned from the BEST and made it BETTER. One of my biggest mentors ever
People Partner - Merchandising at Sam's Club
9moI loved this book. So many practical applications for our personal and professional lives.