Coveo’s Post

🚀 Join us at IIEX Europe in the vibrant city of Amsterdam on June 25-26! Explore the latest technologies and trends shaping the future of insights and discover groundbreaking ideas! ✨ We are excited to share that our CMO, Julia Saswito, will present on "AI-Insights for Shopper Marketing and Category Management." Learn how AI-based solutions simulate shoppers’ perceptions and predict on-shelf performance against competitors within minutes. With 82% of purchase decisions made in-store, effective packaging design, shelf, and PoS material can increase sales by 65%. Key Takeaways: Harness AI for data-based decisions early in the process of packaging and PoS material development. Experience how AI tools provide a 360-degree view of shopper touchpoints to ensure maximum impact. Understand how AI simulates different shelf set-ups and their influence on purchase behaviour. 🔍 Don't miss this opportunity to sharpen your competitive edge and stay ahead of the latest trends and innovations impacting your work. Register now! #IIEXEU #MarketResearch #AI #ShopperInsights #CategoryManagement #Innovation #Networking #MarketingTechnology #aimpower #brainsuite

The retail industry is evolving, and Generative AI is set to shape its future. By adopting this technology, retailers can gain new insights, offer personalized experiences, and build stronger customer connections. The potential is vast, and as new use cases emerge, the retail landscape will be transformed by the power of GenAI. Valuable content from the N-iX team worth exploring ⬇️💡

📰 News: 📰 --- 🚀 TECH TUESDAYS: INVESTING IN GENERATIVE AI + IMPROVING THE CUSTOMER EXPERIENCE 🚀 Hey Everyone! Let’s talk about something that's changing the game for retailers and brands – yes, you guessed it, Generative AI 🚀. Retailers are doing their best to tackle customer experience, but there's a lot more that can be done. Here's a closer look at what’s going on right now. CoreSight Research threw some jaw-dropping numbers at us: - By 2024, the combined market for GenAI hardware and applications will hit --$79.8 billion--, skyrocketing to --$235.5 billion-- by 2028. 📈 - The AI applications segment is expected to grow --4.5 times-- by 2028, outpacing the hardware market with a CAGR of --46.3 percent--. - Retailers integrating AI-powered virtual assistants have jumped from --38 percent in 2022 to 59 percent in 2024--. 🤖 And it's not just about AI. Retailers are making strides with customer experience, but 34% are still only personalizing just one-third of their shopper journey. There's a critical need to bridge the gap between what consumers expect and what they’re getting. What do you think about these trends? How is your company adapting to the new AI-driven landscape? Let’s hear your thoughts in the comments below. And don't forget to follow the Bernier Group for more updates on tech and business transformation! 🚀✨ #Hospitality #Ecommerce #Retail #Commerce #Manufacturing #Logistics #Strategy #Innovation #Business #ArtificialIntelligence #AnniQ https://lnkd.in/etjMKVWa

💡 At #eSkyGroup, we leverage the power of #AI to understand what travelers need, right now ⏱ How does this help us enhance the customers' experience at every stage of their journey? 📌 On April 17th, during the IV Loyalty Planet360° Forum, our Marketing & Communications Director, Inga Wawrzyniak-Gacek 🌟 is going to unveil the technological world of #eSky! 💬 "One of the key AI features we use in building #CustomerExperience is personalization. Our data shows that it's a crucial factor in driving loyalty and retention. In today's world, bombarded with ads, customers expect tailored messages and offers. At eSky, we analyze user activity in real time, so we know what to suggest first," explains Inga Wawrzyniak-Gacek 🙌 🧐 Want to learn about the best practices in building customer #loyalty with cutting-edge AI solutions? 🔗 Register now for Loyalty PLanet360° (17-18.04.2024) and hear how we do it at eSky: https://lnkd.in/d9wArrQB #traveltech #travel #traveling #cx #technology #tech #artificialintelligence #AIsolutions #analytics #realtimeanalytics

🚀 Revolutionizing the Chatbot Experience with Generative AI! 🤖 🌟 Discover iAdvize , a proud member of La French Tech community, reshaping how businesses interact online. Why pay attention? Because iAdvize is leveraging 𝗧𝗿𝘂𝘀𝘁𝗲𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝘃𝗲 𝗔𝗜 to enhance every customer conversation. 📈 𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝗥𝗲𝘀𝘂𝗹𝘁𝘀: The innovative Copilot shopper by iAdvize boasts a remarkable 24% conversion rate in leading online stores like Cdiscount. This tool isn’t just performing; it’s transforming shopper interactions into confirmed sales with unparalleled efficiency. 🛒 𝗘𝗳𝗳𝗼𝗿𝘁𝗹𝗲𝘀𝘀 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Retailers can quickly import their product catalogues (i.e. thanks to Shopify App) into iAdvize’s AI, empowering the platform to answer any product queries instantly. This capability not only improves customer service but also significantly increases sales conversions. 🏆 𝗩𝗼𝘁𝗲 𝗮𝗻𝗱 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗮𝘁 𝗞𝟱 𝗖𝗼𝗻𝗳𝗲𝗿𝗲𝗻𝗰𝗲: iAdvize is a contender for the "𝙗𝙚𝙨𝙩 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙩𝙤𝙤𝙡" at the upcoming K5 COMMERCE AWARD that will take place during the upcoming K5 - Future Retail conference at the end of June. Let’s rally behind #iAdvize to claim this prestigious award! 👉 Vote for iAdvize here and make sure to comment below once you’ve done it: https://bit.ly/3UafZN5 🇫🇷 𝗙𝗿𝗲𝗻𝗰𝗵 𝗥𝗲𝘁𝗮𝗶𝗹 𝗧𝗲𝗰𝗵 𝗗𝗮𝘆𝘀 𝟮𝟬𝟮𝟰: During the #K52024 conference, iAdvize will be part of a delegation of French Tech companies, in partnership with Business France DACH & NL. This is a prime opportunity to support and explore what French innovation has to offer to the retail tech world. Show your support by voting, commenting, and sharing! Let’s make a strong impact for iAdvize at the K5 - Future Retail together. 🌐✨

For the 8th year in a row, Profitero is surveying the #eCommerce industry to build the definitive organizational benchmarking study, and we need your input. Take our 15-minute survey and as a thank you, you'll receive early access to the full report this fall with insights for 2025 planning based on how leading brands are: 📺 Approaching their retail media strategy 🤝 Leveraging eComm insights within JBPs 🤖 Adopting AI into their workflows 🌟 Evolving their COE org structure and purpose Don't miss out! Take the survey here: https://lnkd.in/dX_RBaN6 #benchmarking #organizationalstrategy #ecommerce

🚀 𝐔𝐧𝐥𝐨𝐜𝐤 𝐀𝐈 𝐏𝐨𝐭𝐞𝐧𝐭𝐢𝐚𝐥 𝐚𝐭 𝐭𝐡𝐞 𝐈𝐧𝐭𝐞𝐫𝐧𝐞𝐭 𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐒𝐮𝐦𝐦𝐢𝐭 𝐃𝐢𝐝 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰: With the global AI-powered e-commerce solutions market projected to reach a staggering value of $16.8 billion by 2030, the opportunities for AI service enablers are endless. Now imagine the possibilities for your 𝐀𝐈 𝐏𝐨𝐰𝐞𝐫𝐞𝐝 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 in the world of Internet commerce. 𝐖𝐡𝐲 𝐩𝐚𝐫𝐭𝐧𝐞𝐫 𝐰𝐢𝐭𝐡 𝐮𝐬? AI technologies have the potential to revolutionize ecommerce in numerous ways. As a sponsor at the At ICS 2024, you have the opportunity to showcase your AI solutions to industry leaders and decision-makers, positioning your brand at the forefront of e-commerce innovation💡and forging valuable 🤝 connections for future collaboration. Don't miss out on this chance to elevate your brand and unlock the full potential of AI in the world of e-commerce🖱 𝐓𝐨 𝐞𝐱𝐩𝐥𝐨𝐫𝐞 𝐩𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬 𝐝𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐭𝐡𝐞 𝐞𝐯𝐞𝐧𝐭 𝐛𝐫𝐨𝐜𝐡𝐮𝐫𝐞 - https://lnkd.in/dSdSvM8i #ICS2024 #EcommerceInnovation #PartnershipOpportunity #AI #artificialintelligence #ecommerce #technology #digital #InternetCommerceSummit #ecommerce #digitalcommerce  #growth #technology #logistics #event #networking #imagesretailme #conference

📣 Calling all eCommerce professionals!   For the 8th consecutive year, Profitero is surveying the industry to build the definitive #eCommerce organizational benchmarking study, and we need your input.   Take the 15-minute survey today! In return, you’ll get a full copy of the report this fall complete with the latest insights and benchmarks on eCommerce, such as: 💰 Where brands will invest in 2025 💻 Tech stacks and data capabilities of leading manufacturers 📺 How your competitors are approaching retail media 🤝 How Joint Business Plans (JBPs) are incorporating eComm 💥 NEW THIS YEAR: how brands are adopting AI in their workflows and the redefined role of the COE   Don't miss out on this unique opportunity! Take the survey here: https://lnkd.in/epqG588S   #ecommerce #benchmarking #organizationalstrategy

For the 8th year in a row, Profitero is surveying the #eCommerce industry to build the definitive organizational benchmarking study, and we need your input. Take our 15-minute survey and aa a thank you, you'll receive early access to the full report this fall with insights for 2025 planning based on how leading brands are: 📺 Approaching their retail media strategy 🤝 Leveraging eComm insights within JBPs 🤖 Adopting AI into their workflows 🌟 Evolving their COE org structure and purpose Don't miss out! Take the survey here: https://lnkd.in/dX_RBaN6 #benchmarking #organizationalstrategy #ecommerce

Register here → bit.ly/3x2k1zj In today's hyper-connected digital landscape, businesses are leveraging artificial intelligence (AI) and integration technologies to drive personalized experiences and gain valuable insights into customer behavior. Join experts from Celigo on April 25th for a unique networking conference experience at Manchester United Football Club, Old Trafford. Immerse yourself in the club's history, walk the players' tunnel, explore the players' changing rooms, view the world-famous pitch at The Theatre of Dreams, and more. All while we learn how AI and integration are transforming the way organizations deliver personalized experiences and derive actionable insights to enhance customer engagement and drive business growth. Admission is complimentary for eligible participants. Anmol Jaiswal Saswati B. Arshi Ali Senjuti Ghosh Saket Bengani Sandeep Sivaram Mitch Speers Ashutosh Prasad #EnterpriseArchitecture #DigitalTransformation #CloudFirst #ProcessAutomation #CrossBorderOperations #ChannelIntegration #AIpersonalization #ITInfrastructure #AutomationTools #OmnichannelExperience #IntegrationStrategy #TechInfrastructure #DataIntegration #ComplianceManagement #LowCodeDevelopment #CloudTechnology #BusinessEfficiency #EnterpriseIT #ITStrategy