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🗞 From Edge9 by Hardware Upgrade blog: The new paradigm of advanced #CustomerCare - Covisian’s Smile.CX PRO and U-Smile Tables. Discover how augmented reality (#AR) and artificial intelligence (#AI) are revolutionizing the contact center industry and transforming the way we care for clients. Our goal is to resolve customer issues while delivering the best possible experience, achieved through: ✅ Generative AI that excels at finding solutions to problems, ✅ Combined with human sensitivity that allows us to intuit customer emotions, understand the context of their requests, and ensure a satisfying human interaction. Curious to know more? Read the full article here: 👇 https://lnkd.in/eHcKjNmw #CXOperations #Innovation #Technology #ArtificialIntelligence #AugmentedReality

  • Covisian SmileCX AI Operation Center
Favian Farrey Vera

Operation Line Manager || Experto en desarrollo de canales || Costumer Experience || Contact Center || BPO || Telecomunicaciones || Customer Service || Productividad || Marketing || Ventas

2mo

Generative AI is the future.

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