Covisian’s Post

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Managing millions of daily interactions across multiple channels demands advanced tools and highly trained agents to ensure high-quality #customerservice. Covisian's approach integrates the human touch with #AI and cutting-edge technology, creating a seamless and efficient #customerexperience. Andrea Fileccia, Group Head of Special Projects at Covisian, explains: “We use technology to enable people to do their jobs better, more effectively, and more efficiently”.  Recently showcased at an event in Milan, our Smile.CX platform exemplifies this philosophy. 👉 Read the full article here: https://lnkd.in/dyAypWjX #CXOperations #Innovation #Technology #ArtificialIntelligence 

  • Photo of Andrea Fileccia, Group Head of Special Projects at Covisian. Near him, on black background, his quoted speech: “We use technology to enable people to do their jobs better, more effectively, and more efficiently”.

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