We're #hiring a new Call Center Supervisor in Stanton, California. Apply today or share this post with your network.
CR&R Incorporated’s Post
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Ageing like fine wine or just aging quickly? 🤣 Being a call center manager is a stress sport, especially when trying to keep the dream team fully staffed! Can you relate? #Staffing #Recruiting #CallCenter #ContactCenter #Hiring
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Founder of Frances Strategies | Workforce Data Strategist | Organizational Performance Management Expert | Speaker | CHIEF Member
I ❤️ this Position Description! When building the Division of Data Analytics and Strategic Planning for the Employment and Training Administration, I realized that drafting data-related position descriptions (PDs) is both a science and an art, requiring deep domain-specific knowledge. This PD from the Texas Workforce Commission is exemplary and may provide inspiration for other state workforce agencies working to build data capacity. Here’s why it stands out to me: 🎯 1. Focuses on Data Products: Prioritizes experience developing data products over general IT solutions, highlighting specialized skills needed for the role. 📊 2. Lists Specific Technical Skills: Specifies desirable technical skills: in this case, SQL, Tableau, and data warehousing technologies. (Your priorities may differ. Be explicit!) 🚀 3. Emphasizes Leadership: Balances technical qualifications with critical leadership and management skills, including strategic planning, communication, and coordination. 🔧 4. Embodies Skills-Based Hiring: Values both education and experience for qualification. 💡 5. Appeals to Purpose: Targets candidates motivated by the agency's mission and the opportunity to be a model for other states. (Go Texas!) 🌱 6. Attracts a Growth Mindset: Seeks a demonstrated commitment to continuous self-improvement. This is critical for any hire and especially important for a role where technology is constantly changing. 📍 7. Provides Transparent Location Requirements and Telework Policy: Offers clear information about workplace flexibilities and limits, balancing team collaboration and agency policies with the need to attract a broad talent pool. This PD sets a high standard for technical roles in the public sector and serves as an example for other agencies. Would a library of position descriptions like this be helpful to you? Drop a comment or send me a DM. P.S. Adam Leonard, well done, and best of luck finding a fantastic person for this role! #DataStrategy #CDOs #publicsectorinnovation #FrancesStrategies
UPDATE: this position is now in the hiring process and I am not accepting new applicants. I very much appreciate everybody's engagement around this post/position, I have no doubt that your comments, reposts, and reactions helped get this in front of a lot of people. Thanks so much. ------------ Come work with me and my team! I have a director position posted for the department in my division responsible for designing and delivering cutting edge data products to ensure that the Texas Workforce Commission and its partners & stakeholders have the data they need to make informed and ultimately evidenced-based decisions. This is an opportunity to not only help people in Texas but to help people nationally (and even internationally) as much of what we do qualifies as best practices that we share with other states to help them use data to improve prosperity for employers, individuals, families, and communities. I posted this position once before but foolishly did so right before going on a jag of trips and events that prevented me from giving prompt attention to the applicants. This time, I'm operating on a more disciplined timeline with a goal of conducting interviews the week of 1/29 and hopefully finding an amazing person who brings, and wants to be part of, something special who I can select and get an offer to quickly. The position is primarily telework in nature but requires being located in the greater Austin area in order to be able attend occasional in-person meetings at our offices. Those currently living outside the Austin area would need to be prepared to move here within three months (with some negotiation wiggle room). If you're interested or know someone who might be, please use this link to apply: The posting is available here: https://lnkd.in/gDXmtBtR.
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Customer Support Specialist || Content Creator || I help firms & organisations developed professional Content.
Skills To Look 4 When Hiring for Customer Support Specialist 1. Emotional Intelligence 2. Good Communication 3. Resourcefulness 4. Passion
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Maximize your efficiency and focus on what you do best – closing deals! 💼✨ On average, agents save around 16 hours on paperwork per transaction by hiring a Transaction Coordinator. #transactioncoordinator #ProductivityBoost
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Questions to all: Why is it challenging to secure remote customer service roles despite my years of experience in the field, including dental services? With companies advertising these positions dating back several months, what hinders the opportunity for a career transition and providing chances to others with similar backgrounds? #jobseeking #customerservice #careertransition
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Don't you hate it when you are inundated with b/s search results on the web when you're looking to hire? Monster this, Glass Ceiling that, qualified people lost in a sea of algorithms that don't help anyone but the website. We met Ellie Reda and there is nothing like speaking with a human who can connect you with the right people for your company. AI can't do that as much as AI is useful. It cannot determine if someone's personality is going to vibe with your brand culture or your client base. That takes human awareness, conversation, engagement. Check out Ellie's company. We try not to promote any single business since we're not an advertising company, but once in a while someone comes along that just knocks us on our asses!
Founder & CEO of Stratford Solutions specializes in providing IT Staffing Services, a Certified M/WBE, DBE & SBE Company.
Looking for experienced Customer Service Representatives? Look no further! Our team of amazing Representatives are coming off assignment, and we're excited to share their expertise with you. If you need help with call handling or call center services, we've got you covered. Reach out to us with any inquiries. #CustomerRepresentatives #CallHandling #CallCenterServices #StratfordSolutions
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Effective customer service management begins with hiring the right team members. Look for candidates who not only possess the necessary skills and experience but also have strong interpersonal and communication skills. A customer-centric attitude is a must. Find out more in this article: https://bit.ly/40mY0pa #LinkedIn #CustomerService #TeamManagement
How can you effectively manage a customer service team?
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Hiring for a call center can be an endless and sometimes overwhelming experience. These tips for hiring for call center positions will help you optimize and streamline your recruiting efforts: https://bit.ly/3Xbq7bG #hiring #callcenter #callcenterjobs
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Senior Vice President - at CR&R Inc
1moGreat position working with a wonderful group!