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🚀Five9 Anuncia Melhorias na Integração com Zendesk! Estamos entusiasmados em compartilhar que a Five9 aprimorou suas integrações com a Zendesk para fornecer um atendimento ao cliente ainda mais eficiente e personalizado. Com novas funcionalidades, os agentes agora têm acesso a dados contextuais cruciais, permitindo resoluções rápidas e relevantes. Isso resulta em uma experiência mais harmoniosa tanto para agentes quanto para clientes. 🔍 **Benefícios principais:** - Interface de usuário personalizável para melhor gestão de tickets. - Agregação de tickets para um atendimento mais coeso. - Aumento da automação, reduzindo tarefas manuais. Com essas melhorias, estamos prontos para elevar o nível de satisfação do cliente e otimizar o desempenho do seu atendimento. Armando Trivellato Luis Sirera Kaled Handous Jose Augusto Reanho Junior Thiago Domingues #Five9 #Zendesk #CustomerService #ContactCenter #Inovação Confira mais detalhes aqui: [Five9 Announces Enhanced Zendesk Integrations](https://lnkd.in/dq_uN9c3)

Send transactional messages most cost-effectively! In an age where real-time updates are key, businesses often send #transactional #messages like order confirmations across multiple channels. However, this can lead to a poor customer experience with repeated messages and can increase costs for the brand. Inform's Smart Send with MoEngage addresses this issue efficiently. 🚀 It allows for prioritization of channels based on their impact or cost, ensuring the customer receives the message without overwhelming them. For instance, a bank could send an EMI reminder via a push notification first (at no cost) and then resort to SMS or email if necessary. Applied at scale, this strategy optimizes cost and enhances user experience. A case in point is an e-commerce company that saved 85% on costs using Smart Send, delivering one million messages for 680 compared to the usual cost of $4700!! With Smart Send, businesses can considerably reduce costs, bring in real-time visibility on transactional messages, and improve the messaging experience for customers, all with just a single API. Try out Smart Send now and revolutionize the way you deliver messages! 💬🎯 Full article link in the comment section. 💡🔗📚

5 Benefits of Implementing Live Chat for E-commerce Websites 1. Improved Customer Service: Live chat provides real-time assistance and support to customers, enhancing their overall shopping experience. 2. Increased Conversions: Live chat allows you to address customer questions, concerns, and objections directly, helping to overcome barriers to purchase and drive conversions. 3. Enhanced Engagement: Live chat enables proactive engagement with website visitors, fostering meaningful interactions and building rapport. 4. Reduced Abandonment: Live chat can help prevent cart abandonment by providing assistance and guidance to customers during the checkout process. 5. Valuable Insights: Live chat transcripts provide valuable insights into customer preferences, pain points, and behaviors, helping you optimize your website and marketing strategies. #growthebrand #brandinggrowth #growthbrand #brandledgrowth #brandgrowthexperts #copywritingservice #copywritingservices #copywritingskills #copywritingcoach #copywritingagencyusa #copywritingforcreatives #ecomm #ecommerce #ecommercebusiness #ecommerce #growthhiker #enterpreneur #enterprenurelife

Simples de usar, fácil de implementar, repleta de funcionalidades e agora MUITO MAIS COMPLETA! Conheça o GoTo Connect e transforme a comunicação da sua empresa!

É com grande entusiasmo que compartilho que a Buser alcançou um aumento impressionante de 384% no ROI com a suíte de Engajamento de Clientes da Netcore Cloud! 🚀 Este sucesso incrível é uma prova do poder da comunicação personalizada, automação inteligente e estratégias baseadas em dados. Parabéns ao Luiz Benicio Rosa e a toda a equipe da Buser por ultrapassarem os limites da inovação em MarTech! 👏 Quer explorar como a Netcore pode trazer resultados semelhantes para o seu negócio? Comente abaixo para agendar uma conversa rápida! Vamos fazer isso acontecer! 😊 #CustomerSuccessStory #NetcoreCloud #TravelTech #CustomerEngagement #Buser #MarTech #ROI

🤖 Want to turn one-time shoppers into loyal customers? Your chatbot might be the secret weapon you're not fully utilizing! Did you know that integrating your chatbot with your loyalty program can boost repeat purchases by up to 35%? Here's how smart e-commerce brands are making it work: • Instant Points Check 📊 Let customers check their loyalty points balance through quick chat commands • Personalized Rewards Updates 🎁 Send automated notifications about available rewards and point redemption opportunities • Smart Purchase History 📱 Enable customers to view past orders and easily reorder their favorites with a single message The game-changer? Chatbots can proactively suggest personalized rewards based on shopping behavior, making your loyalty program work harder for you. Real success story: One of our clients saw a 27% increase in repeat purchases within 3 months of implementing this integration. Their secret? Making reward redemption as simple as sending a message. Pro tip: Start small by implementing basic loyalty queries, then scale based on customer feedback and engagement metrics. Ready to supercharge your loyalty program with chatbot integration? 🚀 Drop a "YES" in the comments if you'd like to learn more about implementing this for your e-commerce store. I'll share a detailed guide on getting started! #EcommerceTech #ChatbotAutomation #CustomerLoyalty #DigitalTransformation

🚀 Explore novos públicos enquanto interage com #clientes. Aproveite esta ferramenta que irá enriquecer o seu #marketing com atendimento personalizado. 👀 Confira esta demo B2C que mostra os benefícios da Plataforma de Engajamento do Cliente da Amdocs e Microsoft: https://bit.ly/4auajV9

Are you ready to revolutionize your e-commerce customer service? 🤔 Our E-commerce Chatbot is here to help you: 🔹24/7 Customer Support: Offers continuous assistance to customers at any time. 🔹Instant Response Time: Provides immediate answers, reducing wait times. 🔹Lead Generation & Qualification: Engages potential customers and identifies high-quality leads. 🔹Personalized Customer Experience: Delivers tailored product recommendations based on customer data. 🔹Cost Efficiency: Reduces the need for large customer support teams, lowering operational costs. 🔹Improved Customer Engagement: Boosts interaction with personalized offers and recommendations. 🔹Data Collection & Insights: Gathers valuable customer data to inform business strategies. 🔹Multilingual Support: Communicates with customers in multiple languages, reaching a global audience. 🔹Seamless Integration: Integrates with e-commerce platforms and CRMs for streamlined operations. 🔹Reduction in Cart Abandonment: Proactively addresses cart abandonment to recover sales. 🔹Empower your business with AI-driven customer interactions. Let's grow together! 🌟 🔗 book discovery call: www.digimatika.com #EcommerceChatbot #AI #LeadGeneration #CustomerSupport #BusinessGrowth #SalesInnovation

🚀 Enhance Customer Engagement with Event-Based Messaging Journeys from EchoApp! 🎉 Imagine sending personalized greetings to your customers on their birthdays or anniversaries or celebrating their milestones with a special voucher redemption message. With EchoApp, setting up these messaging journeys is not just easy; it’s transformative. 💌 Why Choose Event-Based Messaging? Personal Touch: Automatic yet personalized messages make each customer feel special. Timely Interaction: Reach out at the perfect moment, enhancing the relevance of your communication. Consistent Engagement: Keep your brand at the forefront of your customers' minds, increasing the likelihood of repeat purchases. 🔗 Whether it’s a routine gesture like a birthday wish or a targeted message following a specific action, EchoApp ensures your brand stays connected with its audience through meaningful, timely interactions. 🤝 Connect with us today to learn how EchoApp can help create a lasting impression on your customers and turn every key moment into a brand-building opportunity! #CustomerEngagement #EchoApp #MarketingAutomation #PersonalizedMessaging #BrandLoyalty

👉 Pega essas 3 dicas sobre atendimento e retenção para e-commerce via WhatsApp com o Bruno da @snapbotbrasil . #expoecomm #ecommerce #marketplace #marketingdigital #venderonline #dropshipping