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🚀 Transformando a Experiência do Cliente no E-commerce Brasileiro com Inswitch! A Inswitch está transformando o cenário do comércio eletrônico brasileiro, integrando soluções inovadoras de pagamento digital e estratégias de marketing personalizadas. Essa abordagem melhorou significativamente a satisfação do cliente e a eficiência operacional. A mudança não só aumenta a fidelidade do cliente, mas também impulsiona o crescimento sustentável das empresas. Leia nosso último estudo de caso para descobrir todo o impacto de nossas soluções no setor de e-commerce no Brasil! 📈✨ 👉 Leia mais https://lnkd.in/dfHc6-Ac #Inswitch #Ecommerce #PagamentosDigitais #CustomerExperience #Inovation #Brasil #MarketingStrategies #CaseStudy #BusinessGrowth

When shoppers feel seen and heard, 94% are likelier to buy from your business again.🤑 From travel and retail to salons and spas, today’s consumers want personalized engagement and 24/7 support, regardless of the channel they’re using or the brand they’re buying from. Unfortunately, 51% of companies interact with customers via eight or more platforms! 🤯 This makes it challenging for small businesses to stay on top of every conversation on every platform. Communications platform as a service, or CPaaS, services provide an ideal solution. 👇 These cloud-based platforms allow companies to integrate real-time customer communications into their existing applications, including SMS, chat apps, and voice. Due to its flexibility and scalability, SMBs can customize CPaaS solutions to their precise needs. CPaaS helps SMBs streamline customer engagement strategies, enhance CX, and boost productivity by automating interactions. Best of all, companies across all sectors can benefit from CPaaS. Contact Mitto today to learn how we can elevate your SMB’s communication efforts.🚀 #CPaaS #SMS #WhatsApp #SMB #Voice

5 Benefits of Implementing Live Chat for E-commerce Websites 1. Improved Customer Service: Live chat provides real-time assistance and support to customers, enhancing their overall shopping experience. 2. Increased Conversions: Live chat allows you to address customer questions, concerns, and objections directly, helping to overcome barriers to purchase and drive conversions. 3. Enhanced Engagement: Live chat enables proactive engagement with website visitors, fostering meaningful interactions and building rapport. 4. Reduced Abandonment: Live chat can help prevent cart abandonment by providing assistance and guidance to customers during the checkout process. 5. Valuable Insights: Live chat transcripts provide valuable insights into customer preferences, pain points, and behaviors, helping you optimize your website and marketing strategies. #growthebrand #brandinggrowth #growthbrand #brandledgrowth #brandgrowthexperts #copywritingservice #copywritingservices #copywritingskills #copywritingcoach #copywritingagencyusa #copywritingforcreatives #ecomm #ecommerce #ecommercebusiness #ecommerce #growthhiker #enterpreneur #enterprenurelife

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🚀Five9 Anuncia Melhorias na Integração com Zendesk! Estamos entusiasmados em compartilhar que a Five9 aprimorou suas integrações com a Zendesk para fornecer um atendimento ao cliente ainda mais eficiente e personalizado. Com novas funcionalidades, os agentes agora têm acesso a dados contextuais cruciais, permitindo resoluções rápidas e relevantes. Isso resulta em uma experiência mais harmoniosa tanto para agentes quanto para clientes. 🔍 **Benefícios principais:** - Interface de usuário personalizável para melhor gestão de tickets. - Agregação de tickets para um atendimento mais coeso. - Aumento da automação, reduzindo tarefas manuais. Com essas melhorias, estamos prontos para elevar o nível de satisfação do cliente e otimizar o desempenho do seu atendimento. Armando Trivellato Luis Sirera Kaled Handous Jose Augusto Reanho Junior Thiago Domingues #Five9 #Zendesk #CustomerService #ContactCenter #Inovação Confira mais detalhes aqui: [Five9 Announces Enhanced Zendesk Integrations](https://lnkd.in/dq_uN9c3)

Sinch is revolutionizing customer engagement with its RCS solutions, offering secure, interactive messaging at scale. With seamless SMS-to-RCS transitions, Sinch empowers brands to enhance customer interactions and boost engagement rates globally. As RCS adoption grows, driven by innovations like iOS 18 support and partnerships with Google, Sinch is leading the way in transforming how businesses connect with their customers. #RCS #CustomerExperience #DigitalTransformation

Instaleap, tudo que você precisa para transformar sua operação digital!

I'm thrilled to explore our exciting partnership between Twilio Segment and Elastic Path, revolutionizing the way businesses handle customer data in today's era of trust. With the demise of third-party tracking cookies and increasing consumer concerns, the need for consented first-party data has never been more critical. Through our seamless integration, businesses can now gain a #unifiedview of #customerinteractions across all #digitalcommerce channels. By harnessing Twilio Segment's powerful tracking capabilities, we enable #personalized frontend experiences based on user behaviors, allowing businesses to effectively segment users and tailor offerings. From targeted product recommendations to winback offers, our approach enriches the #customerjourney, leading to more relevant interactions, increased buyer satisfaction, and enhanced loyalty. Join us in transforming your customer experience today! #DataIntegration #CustomerEngagement #Personalization #composablecommerce #apifirst #ecommerce

How did our client's Google Maps rating increase from 2.8 to 4.1 in less than a month? 😲 One of our clients had a very low rating of 2.8 on Google Maps, which made it harder to attract new customers. But after subscribing to our smart package, things changed significantly. In less than a month, their rating jumped to 4.1! How did this quick change happen? The key to our package is how we handle both negative and positive reviews: First, we ask the customer about their satisfaction level. ✅ If they are happy, we direct them to the Google Maps review page to leave a positive review. ❌ If they are not satisfied, we send them to a special page where they can explain their dissatisfaction, along with providing their contact details. This way, we make it easier for satisfied customers to leave positive reviews on Google Maps, while handling unhappy customers’ feedback privately between them and the business owner. This doesn’t just improve the overall ratings but also provides an opportunity to identify and solve issues, helping improve the service continuously. What value did our client gain? A big increase in positive reviews and a deeper understanding of customer needs and expectations. And that's not all! We provide cards, stands, and stickers equipped with advanced technologies like NFC and QR to make the review process quick and easy. If you want to improve your business ratings quickly and effectively, contact us now and discover how our smart package can make a real difference! ✨📈 #Google_Maps #CX #Mojarib #Survey #Customer_Experience

É com grande entusiasmo que compartilho que a Buser alcançou um aumento impressionante de 384% no ROI com a suíte de Engajamento de Clientes da Netcore Cloud! 🚀 Este sucesso incrível é uma prova do poder da comunicação personalizada, automação inteligente e estratégias baseadas em dados. Parabéns ao Luiz Benicio Rosa e a toda a equipe da Buser por ultrapassarem os limites da inovação em MarTech! 👏 Quer explorar como a Netcore pode trazer resultados semelhantes para o seu negócio? Comente abaixo para agendar uma conversa rápida! Vamos fazer isso acontecer! 😊 #CustomerSuccessStory #NetcoreCloud #TravelTech #CustomerEngagement #Buser #MarTech #ROI