Credence’s Post

🚀 This week’s focus: Wrapping up the CIS-ITSM requirements! I’m really diving deep into ServiceNow and learning so much about how it supports IT Service Management. One thing that’s been on my mind: in the military, there’s often a doctrine—the “official” way to get things done—and then there’s the real way we adapt to challenges in the field. Is it the same in tech, especially with platforms like ServiceNow? Do we find ourselves balancing between following best practices and making practical workarounds to fit real-world needs? 🤔 Would love to hear your thoughts on this dynamic! How do you bridge the gap between theory and practice in your field? #TechThoughts #ServiceNow #CISITSM #LearningJourney #TheoryVsPractice

If you are at #Knowledge24 and would like to talk about how the US Army has digitally transformed installation maintenance and reduced mean time to repair from 25 days down to 4 with ServiceNow CSM and FSM, let me know. It’s a great story!! #K24 #SOFtactSolutions

🔹 "Close high-value defence deals backed by cutting-edge tech." OpenText knows data is the new battlefield. At #6thAnnualIndianDefenceConclave, they showcase how their Information Management solutions support secure, seamless operations for the world’s most complex organizations. Don’t miss the chance to learn how OpenText drives digital transformation and helps defence leaders stay ahead. #IDC #DefenceInnovation #MODINDIA #DefenceIndustry #StrategicAffairs #IDC2024 #IndianDefence

"According to Gartner, 90% of today's applications may become outdated or end-of-life by 2025, primarily due to insufficient funding for modernization efforts. Technical debt, which consumes around 40% of enterprise IT budgets, significantly impacts an organization's ability to innovate, maintain security, and adapt to market demands." If you got to go to war with legacy systems, go with the army you want, not the army you have. Legacy Snapshot, reporting for duty.

If you are at #Knowledge24 and would like to talk about how the US Army has digitally transformed installation maintenance and reduced mean time to repair from 25 days down to 4 with ServiceNow CSM and FSM, let Doug Rezabek know. It’s a great story and we want to connect with you!! #K24 #WeAreProblemSolvers

Find out how M&T supports Veteran-owned small businesses and learn more about the DevOps Utility Construction team below!

We are excited to announce that Northrop Grumman has selected Planisware Enterprise to serve as its enterprise-wide program management system. Planisware will act as a key partner in their digital transformation efforts, streamlining portfolio management technology across the end-to-end product lifecycle. Read more about our new partnership here: https://lnkd.in/g6TDDdet #Planisware #NorthropGrumman #ProgramManagement #DigitalTransformation

🚀 Federal system integrators (FSIs) and government contractors play an essential role in advancing the government and DoD's technology initiatives. From designing and deploying new AI models, to DoD 8140, their work spans complex IT environments that require specific skills and adaptability to meet ever-evolving demands. It's essential for technologists in these roles to have effective ways of benchmarking, developing, and measuring their skills to keep pace with emerging innovations. Staying at the forefront requires a dynamic approach to skill-building—one that evolves as fast as the technology itself. With Pluralsight, organizations can stay agile, innovate faster, and confidently meet the demands of a rapidly changing tech landscape. Proud to work with teams who are shaping the future of technology in government! #Innovation #SkillDevelopment #Technology #GovernmentTech #FSI #Pluralsight

Attending AFCEA Alamo ACE? Come find Corey DuBois and I at booth 35 to discuss our integrations with Microsoft365/Sentinel/DevSecOps/Copilot and more! Come see our demos and learn how DAF can leverage ServiceNow to: ✅ Use AI to accelerate productivity, increase agility, and transform experiences ✅ Optimize Enterprise IT – make technology service delivery resilient, cost-efficient, and secure across the Air Force ✅ Integrated War Fighting Network – bring together Mission and IT by enabling the warfighter with innovative solutions ✅ Gain visibility and fidelity into Enterprise Assets – Lifecycle, Operations, Cost, and Compliance ✅ Enable cross-enterprise, low-code apps that safely deliver agile services at scale ✅ Augment a Zero-trust architecture with a service management framework Schedule to meet with a ServiceNow expert while you're there: http://spr.ly/61100qK1IA #AlamoACE #ServiceNow #InnovativeAF

IT service organizations need speed and transparency to elevate CX. On February 12 at the ServiceNow #NowFedForum, hear how leaders from the U.S. Department of Homeland Security are leveraging CMDB and other strategies to enhance IT operations and achieve CX excellence. Register: http://spr.ly/6040xb9ke