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#hiring Daily Claims Desk Adjuster, Minneapolis, United States, fulltime #jobs #jobseekers #careers #Minneapolisjobs #Minnesotajobs Apply: https://lnkd.in/ecD5DzsV The is a remote work-from-home position. You can work remotely from any location in the U.S. You will investigate and maintain property/casualty claims. Determine liability, secure information, reviews coverages, arrange appraisals, and settle claims. You work remotely from her home location. You will support the Claim Division goal of ensuring customer service industry leadership and partners with agency to deliver seamless claim service. You will work on moderately complex claims remotely and report to a Claims Manager.Compensation Minimum:$52,300 / yearCompensation Maximum:$83,800 / year Compensation may vary based on the job level and your geographic work location. Job Level SummaryRequires working experience in own job discipline and broaden capabilities.Continue to build knowledge of the company, processes and customers.Perform a range of assignments related to job discipline.Use prescribed guidelines in analyzing situations.Receive a moderate level of guidance and direction.Primary AccountabilitiesInvestigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel.Identify complex issues and look for assistance. Handle claims on a good faith basis.Handle both 1st party and 3rd party claims under multiple policies types and numerous endorsements.Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, and public adjusters.Respond to customer inquiries, makes appropriate decisions and close file.Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.Provide all parties with claim process and status; answers questions or redirect to other areas. Physical Demands This position requires the ability to climb or balance between 1 and 33% of the time

#hiring Production Agent, Atlanta, United States, fulltime #opentowork #jobs #jobseekers #careers #Atlantajobs #Georgiajobs Apply: https://lnkd.in/gjQKUgDN Overview:Role Purpose:The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.DoSupport process by managing transactions as per required quality standardsFielding all incoming help requests from clients via telephone and/or emails in a courteous mannerDocument all pertinent end user identification information, including name, department, contact information and nature of problem or issueUpdate own availability in the RAVE system to ensure productivity of the processRecord, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutionsFollow standard processes and procedures to resolve all client queriesResolve client queries as per the SLA's defined in the contractAccess and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clientsIdentify and learn appropriate product details to facilitate better client interaction and troubleshootingDocument and analyze call logs to spot most occurring trends to prevent future problemsMaintain and update self-help documents for customers to speed up resolution timeIdentify red flags and escalate serious client issues to Team leader in cases of untimely resolutionEnsure all product information and disclosures are given to clients before and after the call/email requestsAvoids legal challenges by complying with service agreementsDeliver excellent customer service through effective diagnosis and troubleshooting of client queriesProvide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutionsAssist clients with navigating around product menus and facilitate better understanding of product featuresTroubleshoot all client queries in a user-friendly, courteous and professional mannerMaintain logs and records of all customer queries as per the standard procedures and guidelinesAccurately process and record all incoming call and email using the designated tracking softwareOffer alternative solutions to clients

#hiring Customer Service Professional, Charlotte, United States, fulltime #jobs #jobseekers #careers #Charlottejobs #NorthCarolinajobs #Accounting Apply: https://lnkd.in/eybhSpGt Serve as first point of contact for advisors, clients, and relationship partners for routine service issues, requests, policies, procedures, and account information. Communicate directly with clients and advisors to research questions, open issue resolution cases, and resolve minor problems over the phone or notify appropriate service partners. Respond to basic inquiries with prompt, accurate solutions to transaction/service requests in a fast-paced, customer-focused team environment. Key Responsibilities Serve as first point of contact for customers regarding routine service issues, assist in troubleshooting issues, and enter routine service requests into appropriate systems for resolution by appropriate service partners. Make sure all pertinent information is gathered and accurately entered to ensure prompt resolution. Receive guidance from coaches, on a frequent basis, to process requests. Develop an understanding of systems and procedures to educate clients and advisors directly on newly-enacted services as they arise to facilitate efficient self-service. Serve as a key resource for customers on company or product policies and systems and troubleshoot simple usability issues raised by customers. Refer more complex issues to appropriate service partners. Respond directly to information requests initiated by customers utilizing a variety of systems. Provide information to clients, advisors, or other relationship partners, and work with appropriate internal partners to resolve any outstanding question

Maximize your efficiency and focus on what you do best – closing deals! 💼✨ On average, agents save around 16 hours on paperwork per transaction by hiring a Transaction Coordinator. #transactioncoordinator #ProductivityBoost

Hey Connections, #Xceedance is hiring for below positions. If eligible, please share you resume at heyvishalshakti@outlook.com or share with your network and help the needy one, who gets this opportunity. Job description is in comment section below. #jobopportunity #lifeinsurance #insurance #claims #processexpert #accounts #finance

Feeling overwhelmed with tasks, stressed, need more hours in a day?!? If you answered YES to any or ALL of these questions, it’s time for us to chat! Hiring a TRANSACTION COORDINATOR can alleviate these issues, saving you time to do what you do best…HELP YOUR CLIENTS! #tctiptuesday #tclife #hireatc #problemsolver #contracttoclose #getitclosed #transactioncoordinator #dianepradotc

Focus on controlling your future. This role enables it.