CrossFirst Bank’s Post

🚨 Are commercial banks losing customers without realizing it? A recent Datos Insights report by David O'Connell reveals a critical gap in the industry. https://lnkd.in/gFncE4r8 Key findings: ◾ Only 3 vendors offer modern predictive features to combat customer churn in #CommercialLending. ◾ Most banks still rely on outdated methods, putting them at risk. ◾ A cultural divide exists between lenders and cross-sellers, hindering effective churn prevention. Our comprehensive study, covering 31 vendors in commercial banking, loan origination, and data services, showcases how Abrigo, Identifee, and nCino, Inc. are changing the game in #CommercialBanking attrition detection. #CustomerRetention #BankingTech #FinancialServices

This focus on the safety of deposits continues on one year after the SVB failure, as noted in Treasury Today Group's recent article featuring Law Helie, MBA, General Manager of Consumer Banking at nCino, Inc.. Lenders are putting a strong emphasis on the need to build deposits as a shield against volatility and are actively searching for ways to strengthen their deposit bases, as customers are also searching for more security and limiting their risk exposure. Interested in this topic? Read the full article below, and register for our upcoming webinar about growing consumer deposits: https://lnkd.in/dcpefPh5

Headed to CBA Live next week. Come meet us at booth #319 to discuss your use case. See our solution in live demo and discover how we can help you fight fraud. #authenticid #banking #identityverification #KYC

Credit unions stand at a crossroads in business banking. As their consumer membership base gradually erodes, many are turning to business services as a lifeline for growth. It won't be easy for these community-focused institutions to compete with banking giants and nimble fintechs. But in the first of a two-part package, Ian Benton details that credit unions can win by improving their products, upgrading digital capabilities, and retuning marketing to capitalize on a surprising tailwind. Javelin's 2024 data shows that a lot of business owners are open to banking with credit unions if they provide the products and digital features small businesses need as they grow. Now available to subscribers of Javelin Strategy & Research's Small Business Banking practice at https://lnkd.in/g4gGfWXW . #smallbusinessbanking #digitalbanking #mobilebanking Escalent Jacob Jegher Emmett Higdon Dylan Lerner Gregory Magana Lea Nonninger Christopher Barnes Loribeth McCann

Let’s talk about T-R-U-S-T. In business banking, success often hinges on the trusting relationships you’ve built. A lot of the successful relationships experienced directly correlate with whom you’ve already successfully interacted. When clients share their positive experiences, others take notice, building and cementing a solid reputation. Think customer success stories. Testimonials. Social proof. For business banking, it goes even further. Success isn’t just about the results you achieve, it’s about how you achieve them. Because, when it comes to money, transparency, honesty, collaboration, documentation, and over delivering on under-promises build trust, and trust brings business. Trust isn't built overnight but through repeated positive interactions. So be sure to make every interaction count. At Bankz, our leaders bring years of experience in financial institutions. They understand client needs and market trends. They also have the soft skills to build and maintain trust. So, if you’re looking to streamline your banking with an online solution you can trust, let’s talk. #Bankz #AllAboutTrust #BusinessBanking

Learn more about how North American Banking Company started in 1998 and how we continue to deliver a better banking experience by investing in the people, businesses, and organizations that make the Twin Cities a great place to live. Member FDIC https://trst.in/5XVd9j #banklocally #banklocal #communitybanking #communitybank

Learn more about how North American Banking Company started in 1998 and how we continue to deliver a better banking experience by investing in the people, businesses, and organizations that make the Twin Cities a great place to live. Member FDIC https://trst.in/q0z9Pg #banklocally #banklocal #communitybanking #communitybank

Future Branches Boston 2024's upcoming sessions delve into key banking topics including deposit retention strategies, digital transformation for efficiency, talent management importance, fostering long-term customer relationships, personalized experiences through data utilization, and much more! Stay ahead of the curve and walk away with pages of new strategies from leading executives. See the agenda here: https://bit.ly/3UpSDF8 Share your favorite memories from past Future Branches in the comments below! If this is your first time, let us know what you're looking forward to this June! #FutureBranches #banking #creditunions #flashbackfriday

Learn how #Couchbase helps top financial institutions.

There are many benefits to Cash Management Services! I help financial institutions navigate this world for operational efficiency and commercial deposit growth.