CSI Pharmacy’s Post

Healthcare organizations and pharmacies nationwide have been greatly impacted by Change Healthcare’s recent cyber-attack. The attack occurred on 2/21/24, and it resulted in Change Healthcare completely shutting down its systems. They still have not been able to recover their full functionality. Most pharmacies nationwide have been unable to verify benefits, check eligibility, or submit pharmacy claims since the attack. Can you imagine? You’re a patient with a rare disease, it may have taken you years to even be diagnosed and now you can’t get your medicine. From the moment we became aware of this issue, our leaders began to diligently work on a contingency plan to ensure our patients could still receive treatment. Our team worked with the mantra “No Patient Left Behind”. I am proud to report that CSI Pharmacy did not have a single patient go without receiving their medication! All patients received their medication ON TIME without a delay in the infusions that they rely on for quality of life! This took the work and collaboration of many different teams. While many other pharmacies and competitors are still down, our systems are fully restored, and we are back to business as usual. I want to personally thank everyone who worked over the weekend and late into the night to adjudicate the back claims in late February and early March. The bottom-line is that CSI Pharmacy has the best team-members in the industry. We are passionate about the care we provide and will always put PATIENTS FIRST! -James Sheets, Founder & CEO 📸 CSI Pharmacy's War Room during the Change Healthcare shutdown.

Nurse Spotlight✨ At CSI, our nurses are the cornerstone of what we do. Meet Amber, a dedicated home infusion nurse in Arkansas who has been making a meaningful impact as part of our team for over 4 years. We appreciate Amber's invaluable contributions to the lives of her patients and their families.

World Brain Day focuses on promoting awareness and support for brain health. At CSI, we provide home IVIG and SCIG treatments for patients with rare neurological disorders such as CIDP, Myasthenia Gravis, Multiple Sclerosis, and others. Learn more about these rare neurological disorders: https://lnkd.in/eKdJ7X8g

Many IVIG/SCIG patients prefer home infusion over an in-office clinic or suite setting. due to the convenience and benefits it offers. Learn more about our home infusion therapy services, offered nationwide: https://bit.ly/3WUCA39

Have you joined our IVIG & SCIG Support Community on Facebook yet? This Facebook group is for individuals and caregivers of adults or children receiving IVIG/SCIG treatments. This community is designed to educate, empower, and support members during their journey. Join here: https://lnkd.in/e7PrzMYQ

Today is Chronic Disease Awareness Day, dedicated to educating and advocating for people who live with chronic health conditions every day. Learn about the rare & chronic diseases we treat at CSI: https://lnkd.in/eKdJ7X8g

CSI Pharmacy is hiring for Infusion Registered Nurses to join our dynamic team across multiple states! Founded by pharmacists, we are a nationwide specialty pharmacy invested in improving the health and lives of patients who require complex care. Find an opportunity near you: https://lnkd.in/eKppWm2M

Happy 4th of July! Wishing everyone a festive and safe Independence Day.

Nurse Spotlight✨ Meet Gretchen, a dedicated home infusion nurse in Arkansas. She values the flexibility her role offers and finds fulfillment in our compassionate atmosphere. Thank you for all you do, Gretchen!

We had a fantastic time at the Immune Deficiency Foundation 2024 PI Conference! A big thank you to everyone who visited our booth. We are grateful to the IDF team for organizing such a wonderful event for the PI community.