Curbit’s Post

What’s wrong with Starbucks? Here’s what Howard Schultz says… “Everyone shows up, and all of a sudden we’ve got a mosh pit, and that’s not Starbucks,” Schultz said. He said that while app ordering is more efficient, the company should have done a better job anticipating the technological refinements needed to preserve the cafe environment. Read the WSJ article (sub required): https://lnkd.in/eCFJqiRD Of course, we have our own take on how Starbucks can fix this issue, too. While individual cafes that once averaged 1,200 orders a day are now grappling with up to 1,500 daily orders, some cafes have seen seating removed to accommodate larger to-go queues, and the company is planning more stores specifically designed for drive-throughs or pickup orders. But as Starbucks evolves to meet changing consumer habits, how can it maintain the warmth and connection that originally defined the brand? This is where Curbit can help, offering innovative solutions to help Starbucks strike the perfect balance between digital efficiency and cafe ambiance. Read more about how Curbit can control the flow of digital orders streaming into Starbucks or any restaurant chain that offers digital channel ordering. 🐸 https://lnkd.in/e9C8zZ_C #capacitymanagement #controltheflow #onlineordering #starbucks #ordermanagement #happyhandoffs