CBS NorthStar’s Post

It is crucial to incorporate stakeholders' feedback for successful product development. Here are some tips to ensure success. #ProductDevelopment #ProTips #Success

Subway recently re-launched their extranet "The Feed," a reimagined communications platform powered by user feedback, designed to help franchisees and restaurants. Collecting data from stakeholders and analyzing the results is crucial for product development. By gathering feedback and conducting market analysis, businesses can identify gaps in the market and customize their products to meet those needs. Read more about how stakeholders' feedback can be used in product development. https://lnkd.in/gZTYjSfK #Gravitas #Laminar #subway #TeamCollaboration #UserFeedback #ProductDevelopment #ProductReLaunch

Want to know the secrets behind Condé Nast's subscription success? Join Chargebee's CMO Guy Marion and Mike Beaubrun, Condé Nast's Director, Global Head of Customer Experience, TODAY at SubSummit to find out! They'll be diving into the strategies behind Condé Nast's remarkable subscription growth, including: ✨ Effective ways to reduce friction across the customer journey  ✨ The impact of strategic pricing adjustments  ✨ Innovative responses to subscription cancellations and challenges Learn how Condé Nast drives customer engagement and business growth through a value-driven approach — and how you can apply these insights to your own business. See you there! #ChargebeeEvents #SubSummit #SubSummit24 #SubscriptionManagement #Subscriptions

We all love it when the traffic light gods shine down upon us and turn the lights to green! I, for one, always comment when this happens (last Sunday on my way to Sainsbury's, all four traffic lights I passed through were green for go!) Watch our workshop with Executive Creative Director, Lee Wardell, on story telling and connecting tech to human experiences - and how to boost your marketing game: https://okt.to/goEah1 #Storytelling #DemandGeneration

In this episode of The Customer Service Revolution, we dive into customer service innovation and branding excellence. John reveals the art of creating presentations that captivate and align teams with a powerful vision. Chris Kocek of Gallant Branding unpacks strategic branding that can redefine your business. Learn from the trailblazers who transformed industries like Airbnb and Netflix. Listen here → https://lnkd.in/ec8tNGBa #CustomerServiceRevolution #customerservice #worldclass #BrandInnovation #BusinessTransformation #PresentationSkills #StrategicBranding

📢 Your Voice Truly Matters! 📢 Dear Sharpsmart UK community, At Sharpsmart UK, we believe in the power of your feedback. 🌟 Your insights, experiences, and opinions shape our journey, guiding us toward excellence. 🚀 Why is your feedback so valuable? 🔍 NPS (Net Promoter Score): It’s more than just a number. It’s a reflection of your satisfaction and loyalty. By sharing your thoughts, you help us understand what’s working well and where we can improve. 🛠️ Driving Business Direction: Your feedback isn’t just data—it’s our compass. We listen, learn, and adapt. Together, we chart the course for a better Sharpsmart. 🎥 Watch the Video: Attached is a short video highlighting how your voice impacts our decisions. 📋 New NPS Survey: Ready to share your thoughts? Our latest NPS survey is live! Click here to participate: https://lnkd.in/ejaHTDj4 Thank you for being part of our journey. Your involvement matters more than you know. Let’s shape the future together! 🙌 #SharpsmartUK #CustomerFeedback #YourVoiceMatters

⭐⭐⭐⭐⭐ What happens when you really deliver? At Deliver In Person, we hear a lot of wonderful feedback from recipients. This one certainly reminded us why we’re in the business of delivering beyond expectations: “Amazing at keeping me updated. The delivery driver was kind and professional. This was my first time ordering and the entire process was seamless and more than satisfactory. 11/10!” 🔁✅ Seemingly small experiential differences, like top-notch post-purchase communication and professional delivery drivers, can turn first-time customers into loyal brand advocates. 🚚 Ready to talk to a team of local delivery experts who are all about the experience? Learn more about Deliver In Person now: https://lnkd.in/dF4-97tY #Ecommerce #DeliveryExperience #CustomerExperience #CustomerLoyalty

If one truly cares about #customerexperience, thís should be the starting point for everything one does to stay #relevant. ‘It’s all about how you make people feel’. I second this. I ate this book for breakfast on a Swedish summer holiday morning. Crafting a desired customer experience (on- and offline) that consistently exceeds expectations not only applies to the hospitality industry. Brands, marketers, and employers can all benefit. In retail, finance, telco, aviation and much more. My key takeaway? The 95-5 rule. 95% frugal and splurge insanely on the 5% in the details that matter and create that unforgettable experience. A gem of a read (or listen), with valuable insights. You’ll be inspired. Read it. #brand #culture #experience

In the dynamic world of restaurant technology, the role of marketing teams is becoming increasingly crucial. At Custom Business Solutions, we understand this shift and have designed our kiosk solution to be more than just a tool—it's a marketer’s dream! ⚡Seamless Customer Experience: Enhance service speed and reduce wait times with a user-friendly interface. ⚡Fully Integrated System: Direct connection to your Point-of-Sale for streamlined operations. ⚡Powered by Leading Content Management: Tailor content effortlessly to keep your brand ahead of the curve. ⚡Marketer’s Playground: Craft engaging, personalized customer interactions that boost sales. ⚡Integrated Payments: Safe and convenient payment options right at the kiosk. 🌟 Transform how your customers interact with your brand and see your sales soar. Visit us now to find out how our kiosk can revolutionize your business at..... www.cbsnorthstar.com/kiosk #RestaurantTech #Innovation #CustomerExperience #MarketingTools #DigitalTransformation #findyourNorthStar #NorthStar #selfservicekiosk #kiosk Anthony Presley

Leading restaurant and retail companies are making big investments in #tech. But it’s critical to ensure that #technology is the right fit. Find out how to equip your frontline teams with the tools and training they need to better serve your customers: https://bit.ly/3QIqwOE