We're excited to welcome Birdie as a sponsor for the 5th Annual Customer Experience for Financial Services Summit 2024! Birdie’s cutting-edge Feedback Analytics Platform transforms customer feedback into actionable insights, empowering teams to make informed decisions and enhance customer experiences. By centralizing feedback and leveraging AI, Birdie helps you discover patterns, validate hypotheses, and get to insights faster. 🚀 Join us at the summit to explore how Birdie can amplify your customer-centric approach! 🔗 Register now and be part of the future of financial services 👉 hubs.li/Q02JSt_Z0 Shah M.
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This one is one you should register and attend and get the content. Making real customer impact with HumanFirst and AI.
Stoked for this one - my team has worked with top CX leaders to create the best prompts that leverage AI and customer data. 🤖✨ John Norris and Lauren Sanderson have packaged these learnings into an easy-to-use prompt guide and are hosting a Office Hour to walk you through proven tactics for gaining custom insights. Great news - you can join! Or get a copy of the guide and recap delivered to your inbox. 📩 https://lnkd.in/ed3ks-mY
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With 55% of customers feeling that experiences have worsened over the past year, it's more crucial than ever to understand the factors contributing to customer dissatisfaction and how to address them effectively. Tomorrow, the Intelligent Enterprise Leaders Alliance is hosting a live discussion on enhancing customer experience through AI. Brooke Lynch and Brian Cantor from Customer Management Practice will uncover the keys to bridging the gaps in customer experience. Join me! https://lnkd.in/eXxBRgWv
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Today is Day 1 of #CCWAustin! As a proud sponsor of this event, we're looking forward to connecting with leaders of Customer Contact and CX over the next few days and deep diving into how generative AI can impact the customer experience across industries. Let's get started! Customer Contact Week
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Going to #CCWAustin? Stop by the Cresta booth to say hello and learn how generative AI is transforming the contact center by helping drive revenue and improving the customer experience.
Today is Day 1 of #CCWAustin! As a proud sponsor of this event, we're looking forward to connecting with leaders of Customer Contact and CX over the next few days and deep diving into how generative AI can impact the customer experience across industries. Let's get started! Customer Contact Week
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Can you imagine a world where technical and non-technical teams collaborate in perfect harmony? ✌️ You can stop daydreaming. 🤔 📣 We're thrilled to announce new predictive and generative CustomerAI features to help all teams work more efficiently and drive better business outcomes at a lower cost. Learn why data + communications + AI = the future of customer engagement. 👉 https://bit.ly/3Wyhvek
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🗣 Calling all my growing wealth firms! You want to miss this webinar - customer experiences have a major impact on small and medium sized businesses, come see how AI and automation can help! #Salesforce #SalesforceForSmallBusiness
🚀 Unlock growth with exceptional customer experiences! 🌟 Discover how firms leveraging AI and automation are achieving connected customer experiences and driving growth 5x faster! Hear from our experts, Martin DuPont, Laila Adranly, and Aakshi K., as they share strategies and showcase next-gen service experiences tailored for financial services organizations. Register now! 👉 https://sforce.co/4fo9yyV
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Heading to RetireTech 2024? Make sure to check out the panel discussion "Reinventing Customer Experience & Service in an AI-Driven World," featuring Zinnia's Chief Data Officer Daniel Gremmell alongside industry veterans Scott Campbell, Sean O'Donoghue, Jay Singh, and Sam Zimmerman. April 8 at 2:35pm The next wave of innovation driven by AI will change customer expectations. How should our industry respond? Can we use this opportunity to finally create the customer and agent experience we all want to deliver?
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Nine out of ten CX leaders expect AI to change human experience for the better, but only three out of ten use AI in the customer experience today, according to a recent study by Deloitte. Register below to learn how you can overcome the "AI optimism gap" from other CX & AI leaders at the forefront. August 12th, 5:30pm Technology Association of Georgia, Swami Ganapathy, Natasha K. Hill, MBA, Ron HR J. #customerexperience #CX #AI #customersuccess
Proud Event Sponsor of "How to Optimize Omni-Channel Journeys with Predictive Analytics" where we will discuss enhancing Customer Experience Strategy leveraging AI in partnership with Technology Association of Georgia. On Monday, August 12th from 5:30 - 7:30pm ET at Carr, Riggs & Ingram, join Kathleen Rouse, MBA, Swami Ganapathy, Natasha K. Hill, MBA, Ron HR J. for an exciting discussion moderated by Nicholas Taussig https://lnkd.in/giU332JF
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Overcome the "AI Optimism Gap" by joining me on August 12th at 5:30pm with other thought leaders. https://lnkd.in/eFysh9cH #cx #customerexperience #customersuccess #ai
Proud Event Sponsor of "How to Optimize Omni-Channel Journeys with Predictive Analytics" where we will discuss enhancing Customer Experience Strategy leveraging AI in partnership with Technology Association of Georgia. On Monday, August 12th from 5:30 - 7:30pm ET at Carr, Riggs & Ingram, join Kathleen Rouse, MBA, Swami Ganapathy, Natasha K. Hill, MBA, Ron HR J. for an exciting discussion moderated by Nicholas Taussig https://lnkd.in/giU332JF
TAG CX & Data Science & AI Societies Present: Enhancing Customer Experience Strategy Leveraging AI: How to Optimize Omni-channel Journeys with Predictive Analytics
members.tagonline.org
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Customer Education & Community Growth Strategist | Driving Product Success Through World-Class Learning Programs & Community Engagement
The countdown to the 2nd annual Demopalooza by Gain Grow Retain is on! Curious about what tech is out there to help you achieve your goals? Looking for a way to learn more without being caught up in marketing funnels for companies that don't fit your needs? Be sure to join us by registering at https://bit.ly/4gRfn9z!
𝐉𝐨𝐢𝐧 𝐮𝐬 𝐟𝐨𝐫 #𝐆𝐆𝐑𝐃𝐞𝐦𝐨𝐩𝐚𝐥𝐨𝐨𝐳𝐚𝟐𝟎𝟐𝟒! We're excited to introduce some of the incredible companies presenting at this year's event! Each will showcase solutions designed to tackle today's biggest challenges in customer success specifically and/or the customer experience through AI, metrics, and engagement. Register for the event in the link (in the comments) and be sure to lookout for vendor spotlights over the coming few weeks!
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