❓Is Your Customer Experience Consistent Across Channels?❓ Delivering a seamless digital experience worldwide is no longer optional. Join Matt Beckman (VP, Head of Digital Platform, U.S. Bank) as he dives into strategies for: 🔑 Investing in onboarding to drive long-term success 🔑 Using AI tools to scale personalized experiences 🔑 Empowering service reps with a unified customer view for better support 📅 Learn how to perfect your CX strategy at the 5th Annual Customer Experience for Financial Services Summit 2024. 🔗 Register today and transform your CX! https://hubs.li/Q02NSKmc0 Shah M. #CXFS2024 #CXSummit2024 #CustomerExperienceToronto #FinancialService
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#8x8 has introduced 8x8 Customer Interaction Data Platform (CIDP) addressing the fundamental challenges across every stage of a customer's journey, both in and out of the contact center. It analyzes customer frustration, identifies friction points, and predicts behavior and churn risk, aiming to enhance cross-organizational interactions. #XCaaS #CCaaS #UCaaS #Analytics #AI #CIDP
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2024 brought unexpected turbulence to the #CXM market after its post-pandemic surge. With tightening budgets and the rise of #GenAI, enterprises are rethinking their customer experience strategies. Join our upcoming webinar where our CXM experts will break down how the market evolved in 2024 and what to expect in 2025. https://okt.to/TDsBJt
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Helping enterprises leverage advanced and emerging technologies such as Generative AI to drive innovation and enhance their business and operational outcomes.
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Build a smarter retail business with every customer interaction. NICE’s CX AI solutions will make the difference – download the white paper >> https://okt.to/Z4WjOH #CustomerExperience
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Discover how leading organizations are using D&A and AI to revolutionize CX in today's competitive landscape. Learn about the latest trends, effective implementation models, and strategies to overcome common challenges. Join EXL's Shashank Verma alongside experts from TechForge Media and #Everest to gain valuable insights to enhance your customer retention and achieve your business goals! Register here: https://gag.gl/zWIK3t
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Discover how leading organizations are using D&A and AI to revolutionize CX in today's competitive landscape. Learn about the latest trends, effective implementation models, and strategies to overcome common challenges. Join EXL's Shashank Verma alongside experts from TechForge Media and #Everest to gain valuable insights to enhance your customer retention and achieve your business goals! Register here: https://gag.gl/zWIK3t
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Discover how leading organizations are using D&A and AI to revolutionize CX in today's competitive landscape. Learn about the latest trends, effective implementation models, and strategies to overcome common challenges. Join EXL's Shashank Verma alongside experts from TechForge Media and #Everest to gain valuable insights to enhance your customer retention and achieve your business goals! Register here: https://gag.gl/zWIK3t
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