Customer Experience Canada’s Post

How can data-driven insights enhance the customer experience? In honor of Customer Service Week, Inovalon’s SVP of Customer Operations, Tamara Burrell, explores how service has evolved through technology and data, and provides actionable strategies for shaping an outstanding customer experience. Listen to this episode of INOvators here: https://ow.ly/KaIw50TCLnb #CustomerServiceWeek

🚀Stepping into the future of business with Thryv in 2024! 💼 Say goodbye to outdated processes and hello to streamlined operations, increased efficiency, and seamless customer experiences. 💻💰 #Thryv2024 #InnovativeBusiness #EffortlessSuccess #ModernizeYourBusiness #EmbraceTheFuture 🌎🌟 Grab some time with me here: https://lnkd.in/eVszqbBD

Witness the capabilities of Visnx, our advanced video analysis system, in action at a busy shopping mall! Visnx revolutionizes traditional surveillance by providing intelligent and useful data, improving product engagement and maximizing the shopping journey. Watch how Visnx tracks customer engagement and behavior, empowering retailers to make data-driven decisions that boost sales and improve service. It's not just surveillance; it's insight into every interaction. 🔍 Want to see what Visnx can do for your business? Dive deeper into our analytics revolution. #VideoAnalytics #RetailInnovation #CustomerEngagement #SmartRetail #TechSolution

How do you conquer the challenges plaguing retail call centers like long wait times and unresolved issues? QSolve dives deep into key performance indicators, crafting actionable solutions for superior customer experiences. This is how QSolve revolutionizes the customer service game! 👉🏽 QSolve.net #RetailRescue #QSolveSolutions #buildpartnerships 

UNO-Q by Wavetec is transforming customer journeys by streamlining services, reducing wait times, and enhancing overall experiences from the moment your customers step in until they leave the premises. Learn More: https://lnkd.in/d8_QKyGF #customerexperience #innovation #technology #retailers #retailinnovation #serviceexcellence

Cut through the noise and be the smartest with insights that actually matter. Glassbox merges extensive customer journey data with rich contextual insights, enabling you to: 🟪Understand the reasons behind every tap, click, and swipe 🟦Gauge customer feelings, even without feedback surveys 🟪Prioritize impactful improvements #Quarphix #Glassbox

This 40 minute panel discussion held at the recent 2024 NRF Big Show will NOT disappoint! Whether you are part of a Small Business or a Fortune 500 Company this conversation is sure to speak to your efforts and give insight on what one of the largest US retailers is currently doing and moving towards in the future to align Retail, Technology, Community, and Customer Engagement. Buzz word: Omni Channel "Bridging the gap between technology and community to elevate the customer experience" ENJOY! #iworkforcomcast

Transform Your Retail Operations with i3's Cutting-Edge Technology! Join our executive webinar, "Smart AI Solutions for Today's Retail Challenges." Discover how i3's innovations can streamline your operations, enhance customer satisfaction, and significantly impact your bottom line. 🔹 Revolutionize store efficiency 🔹 Elevate customer experiences 🔹 Drive substantial business growth Secure your strategic advantage by registering now. Don't miss out on redefining retail excellence. 🔗 https://lnkd.in/gsJ69K2D #RetailTech #i3International #i3ai

Turn potential five-star reviews into reality by saying goodbye to wobbly tables! Elevate customer experiences with FLAT – the solution to wobbly table headaches. Visit www.FlatTech.com for stability that speaks volumes. #FlatTech #RestaurantReviews #GuestSatisfaction

In today’s fast-paced retail world, staying connected with customers 24/7 is critical. We’ve helped leading #retail brands shift to digital messaging, improving customer service and efficiency. 📈 The results? A 130% increase in customer interactions in just the first month! By replacing night-shift agents with AI-powered bots, our clients reduce costs while maintaining top-tier service. One retailer was initially hesitant about transitioning, but with our proven track record of several implementations, we guided them seamlessly—and their operations have never been more efficient. If you’re ready to transform your customer service with the latest digital tools, let’s talk! 💡 Follow OutPLEX to learn more! #RetailSuccess #DigitalMessaging #OutPLEX #CustomerExperience #Customerservice