CSIA Customer Service Institute of Australia’s Post

The Certified Customer Service Professional program develops the essential skills and mindset to deliver exceptional customer service. Combining the best of CSIA's core Certified training programs, participants complete facilitated training that includes: - skills for frontline customer service excellence - empowerment to deal with challenging customer situations - dealing with complaints effectively - communicating in a customer friendly manner - and much more. CSIA can deliver this program as a standalone of one of the core sessions and customise the content to meet the context of your teams customer service interactions. Contact our friendly team to find out more or visit: https://bit.ly/3Rb4ZN3 #customerservicetraining #mycustomerservicepurpose

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