Customer Service Revolution’s Post

In this episode of The Customer Service Revolution, we take a deep dive with Lakshmi Rengarajan into the parallels between online dating dynamics and corporate relationship-building. Learn how the art of connection is reshaping leadership and customer engagement strategies. Listen here → https://lnkd.in/eRBmtJD6 #CustomerServiceRevolution #customerservice #Leadership #OnlineDating #ProfessionalGrowth #Networking

Transforming Customer Service: From Frustration to Trust In this video, I share a pivotal moment in customer service that changed everything. Discover how embracing empathy and building relationships can lead to better outcomes, both for customers and ourselves. Let's redefine how we approach challenges! #CustomerService #EmpathyInBusiness #RelationshipBuilding #BusinessGrowth #Transformations #CustomerExperience #WorkLifeBalance #ParentingMoments #Leadership #PositiveChange

Card of the week! This week, it's the Three of Spades. Defining goals is crucial, but equally important is having a clear measure of success. Whether it's increasing revenue, boosting customer satisfaction, or expanding market share, having measurable outcomes ensures accountability and progress tracking. #GoalDefining #SevenKeyPrinciples #GoMADResultsFramework #Success #Leadership

Rapidly changing customer behaviour and operational possibilities enabled by data and technology mean that customer centricity is becoming even more important across all sectors.   Here are our five quick tips on leading customer centricity in your organisation.   #customercentricity #humancentred #strategy #leadership

How are you leading customer-centricity in your organisation? Here is a quick 5-point checklist…

I am obsessed with learning about the future of customer engagement. So I went and devoured 10 years of Jim Rohn's advice. The result? I walked away with 3 timeless principles from the greatest business philosopher in the world. Here are the golden takeaways: 1. Listen more than you speak. Understanding your customer's needs and desires is key to engagement. 2. Adapt to change swiftly. The digital landscape is always shifting, and so must our engagement strategies. 3. Provide value before expecting anything in return. This builds trust and loyalty. If these insights struck a chord with you, share your thoughts or hit that like button! Let's grow together. #CustomerEngagement #DigitalAge #GrowthMindset #DigitalMarketingSpecialist #AIAutomationSolutions #KeynoteSpeaker #Leadership #JimRohn

In our recent whitepaper, we explore how company culture can impact everything from innovation to customer satisfaction. David Angel and Naomi Barton share more about the pivotal role of a well-defined, authentic culture in steering businesses towards resilience and growth. Learn more here: https://ow.ly/Se6Y50QU29N #Leadership #CultureMatters #WorkplaceCulture

The corporate mindset has shifted. They’re confused about their purpose. Many aspects of the customer relationship (such as front-line customer care for tech corporations) are viewed as costs rather than as aspects of customer experience value. The remedy? Reorient the focus to creating value for the customer. #entrepreneurialmindset #leadership #management

How Data Gives You Better Metrics To Lead In today’s competitive landscape, the right metrics can make all the difference in how you lead your business. This article explores how leveraging data can give small and mid-sized business owners the insights they need to make informed, strategic decisions. From improving operational efficiency to enhancing customer satisfaction, find out how data-driven leadership can drive business growth. Read the full article and start making smarter decisions today: https://lnkd.in/eZNA6P9D . #BusinessConsulting #Leadership #DataAnalytics #MetricsThatMatter #SmallBusiness

One of the core ingredients for great customer experience is empowered employees. But what does ‘empowered employees’ actually mean? Heres a quick video with my take. #customerexperience #customerloyalty #brandloyalty #marketing #customerservice #leadership