Imagine walking into a big, bustling conference. There are seasoned attendees who know exactly where to go, using hidden doors and shortcuts. Then, there are newcomers, tentatively following the well-marked paths.
As a Mighty Networks consultant, I constantly see the parallels between physical and digital community spaces. Here's why this matters:
🔹 Seasoned Members: Just like experienced conference-goers, seasoned members in a Mighty Network know exactly where to find their favorite Spaces, discussions, or events. They engage with confidence and guide new members into the interaction, contributing to the vibrancy of the community.
🔹 New Members: For newcomers, a well-organized Mighty Network feels welcoming and easy to explore, much like clear signage at a conference. A well-structured Welcome Checklist or intuitively named Spaces can make all the difference in their initial experience.
The key takeaway? Whether online or offline, the essence of a great experience lies in how we guide and support our community members at every stage of their journey.
In the ever-evolving landscape of online communities, understanding the nuances of member experience on platforms like Mighty Networks is crucial. It’s not just about providing a place to gather and content; it's about crafting journeys that resonate with every member.
#MightyNetworks #CommunityEngagement #OnlineCommunities #MemberExperience
Accessible experiences are the ultimate inclusive customer experience. Accessibility | Association Management | Certification | Virtual Events & Collaboration
2moHave you remediated your meeting guide book? I haven't seen any announcement or communication that your guide to accessible events is now produced in an accessible format. No, I just downloaded a copy and it is 1 August. The "big book on accessible events" is not accessible.