Do you know third party integrations can help you increase your staff productivity, customer experience and reduce the manual efforts. Let's explore Twig Health, a BPO company. BPO, one of the biggest industries acquiring the major market share but some common challenges they face are less engagement with customers and unavailability of data devices and feedback surveys. Salesforce Health Cloud is a solution to cater all the challenges as it helps to deliver personalized and efficient patient care with 360-degree view of patient data improving patient engagement, virtual care options and self- service. Click here- https://lnkd.in/gAtcmrGY #salesforceproducts #cyntexa #salesforceservices #salesforce #newseries #successwithcyntexa #salesforcehealthcloud
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Unlock the power of Salesforce Health Cloud to transform healthcare! Enhance the patient experience, optimize services, streamline operations, and elevate care with cutting-edge technology. From personalized care plans to seamless engagement, discover how Salesforce Health Cloud is redefining the connection between healthcare providers and patients. #Healthcare #Salesforce #PatientExperience #HealthTech #salesforcehealthcloud #CRM #GetToWhatMatters #MevereTechnologies
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Genesys Integrates with Epic’s CRM for Seamless Patient Journeys - HIT Consultant #GenesysEpicIntegration Genesys, a leading healthcare IT company, has successfully integrated with Epic's CRM system to enhance patient journeys. This collaboration aims to streamline patient interactions and improve overall healthcare experiences. #BenefitsOfIntegration The integration of Genesys with Epic's CRM system offers numerous benefits for healthcare organizations. These include improved patient engagement, enhanced communication, and more personalized care delivery. #SeamlessPatientJourneys By integrating Genesys with Epic's CRM system, healthcare providers can ensure seamless patient journeys from initial contact to post-care follow-up. This integration allows for better coordination of care and increased patient satisfaction. #EnhancedCommunication One of the key advantages of the Genesys-E ai.mediformatica.com #cloud #epic #healthcare #communication #integration #patients #provider #providers #this #acce #management #patientcommunication #digitalhealth #healthit #healthtech #healthcaretechnology @MediFormatica (https://buff.ly/4c7t7e0)
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Narayana Health, announced a collaboration with Salesforce, the #1 AI CRM leader focused on revolutionising patient experiences & driving operational efficiency. Narayana Health is leveraging Salesforce Service Cloud for patient relationship management and the Unified Feedback Management System (UFMS). Salesforce has enabled Narayana Health to resolve challenges such as eliminating the need to navigate between multiple applications, manual data sharing, offering a comprehensive 360-degree patient view, and gaining valuable insights for data-driven decision-making. These advancements have resulted in notable impacts like reduced call times, enhanced collaboration, and streamlined complaint handling, reflecting a more seamless patient journey. Narayana Health is also utilising Salesforce Marketing Cloud to execute targeted preventive wellness campaigns. Salesforce’s comprehensive suite facilitates improved information flow between departments, enabling data-driven decision-making and enhancing the efficiency of Narayana Health’s healthcare services while optimising patient experiences. Narayana Health is actively working on incorporating Data + AI-powered interventions in various use cases to make healthcare services more accessible. Read more: https://lnkd.in/gtR-pErZ #IndiaTechnologyNews #NarayanaHealth #Salesforce #PatientExperience #HealthcareInnovation #HealthTech #DigitalTransformation #HealthcareIT
Narayana health collaborates with Salesforce to revolutionise patient experience
https://indiatechnologynews.in
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Patient engagement is a crucial aspect of healthcare that has gained significant attention and recognition in recent years. Patients are seeking more control over their healthcare decisions and outcomes. The rapid advancement of technology and digital health solutions has allowed patients to engage more actively in their healthcare. Understanding this, we are coming up with a series of posts highlighting How to Improve Patient Engagement using Salesforce Health Cloud? Salesforce Health Cloud is a comprehensive cloud-based customer relationship management (CRM) platform built on the Salesforce platform. By leveraging its features and capabilities, healthcare providers can deliver personalized care, foster proactive communication, and empower patients to actively participate in their healthcare journey. In our latest post, read how Salesforce Health Cloud helps empower patients with personalized communication. Eager to know more about Salesforce Health Cloud? Contact us at https://lnkd.in/gRVQw45q. Our Salesforce team is well-versed in Salesforce Health Cloud implementation and customization. We would be delighted to discuss your specific needs and explore how we can assist you in achieving your patient engagement goals. #salesforce #healthcare #patientengagement #care #itconsultingservices
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Boost Your Medical Device Sales with Salesforce Health Cloud CRM! Struggling with supply chain disruptions, regulatory hurdles, or inventory inaccuracies? Our latest blog explores how Salesforce Health Cloud can revolutionize your sales strategy. Discover how to enhance sales productivity, improve inventory management, and personalize patient engagement—all while ensuring compliance and leveraging advanced analytics for accurate forecasting. Read more to see how Salesforce Health Cloud can drive growth for your medical device business! 👉 Read the full blog: https://lnkd.in/ecSjqQcC #salesforce #healthcloud #medtech #medicaldevices #CRM #SalesBoost #Corptec #salesforceexperts
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#Healthcare_Lifescience_360DegreeCloudSolutions Salesforce 💊🔬Scale Patient Access and Services #Deliver exceptional customer service while efficiently managing patient relationships. With EHR integration and HIPAA compliance, harness AI, identity verification, and automated workflows to boost agent productivity and provide faster, personalized service to patients, anytime and anywhere. #Personalize Every Interaction Unlock a comprehensive view of your patients for seamless identity verification and quick, tailored responses across all communication channels. #Simplify Patient Access Accelerate care lead time with AI-powered recommendations and self-service tools to help you process inbound referrals, confirm benefits, schedule appointments, and complete pre- and post-visit patient visit forms. #Boost Patient Engagement Give patients access to on-demand health records and services so they can engage in their care journey anytime, anywhere. #Gain Insights and Measure Success Give staff real-time data with operational reports, purpose-built dashboards, and advanced analytics allowing them to keep track of what is working and what is not. 💊🔬The application of AI in healthcare and life sciences has evolved significantly over the years, with numerous advancements and breakthroughs, offering promising potential to remedy the industry, improve outcomes, and personalize the patient experience. Don't miss your chance to learn how Salesforce helps health organizations like yours build trusted relationships by: 🌟Informing next best actions with contextualized data 🌟Increasing productivity through automation 🌟Maintaining reliability and compliance with security Transform your healthcare delivery with Salesforce Healthcare 360-degree cloud solutions. Discover how these tools can streamline your operations and improve patient care. Contact OAK TREE SOFTWARE team to learn more about how you can implement these solutions in your organization! 💻💊 #Salesforce #Healthcare #CloudSolutions #HealthTech" Here, you can go for further discussion regarding your projects outsourcing and resource outsourcing needs: #Email: ashish@oaktreecloud.com
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Top 7 Healthcare Focus Areas for Mastering Modern CPQ Technology in 2024 - HIT Consultant #Top7HealthcareFocusAreas #MasteringModernCPQTechnology This blog post discusses the top 7 healthcare focus areas for mastering modern CPQ (Configure, Price, Quote) technology in 2024. The author emphasizes the importance of leveraging CPQ technology to improve efficiency and streamline processes in healthcare organizations. #1. #StreamliningComplexPricingModels The first focus area is streamlining complex pricing models. The author explains that healthcare organizations often have intricate pricing structures, and CPQ technology can help simplify and automate these models, reducing errors and improving accuracy. #2. #EnhancingSalesProcesses The second focus area is enhancing sales processes. The author highlights the need for healthcare organizations to optimize their sales processes using CPQ ai.mediformatica.com #healthcare #tools #patientcare #this #healthcaredelivery #management #busine #mckeon #technology #digital #digitaltransformation #healthcaresystem #digitalhealth #healthit #healthtech #healthcaretechnology @MediFormatica (https://buff.ly/4bglHov)
Top 7 Healthcare Focus Areas for Mastering Modern CPQ Technology in 2024
hitconsultant.net
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𝑬𝒎𝒆𝒓𝒈𝒊𝒏𝒈 𝑻𝒓𝒆𝒏𝒅𝒔 𝒊𝒏 𝒕𝒉𝒆 𝑯𝒆𝒂𝒍𝒕𝒉𝒄𝒂𝒓𝒆 𝑪𝑹𝑴 𝑴𝒂𝒓𝒌𝒆𝒕 𝑺𝒆𝒄𝒖𝒓𝒆 𝒂 𝑭𝑹𝑬𝑬 𝑺𝒂𝒎𝒑𝒍𝒆: https://lnkd.in/gideY53z 𝑯𝒆𝒂𝒍𝒕𝒉𝒄𝒂𝒓𝒆 𝑪𝑹𝑴 𝑴𝒂𝒓𝒌𝒆𝒕 𝑰𝒏𝒔𝒊𝒈𝒉𝒕𝒔: In an era where personalized patient care is paramount, the 𝑯𝒆𝒂𝒍𝒕𝒉𝒄𝒂𝒓𝒆 𝑪𝑹𝑴 (𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑹𝒆𝒍𝒂𝒕𝒊𝒐𝒏𝒔𝒉𝒊𝒑 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕) 𝑴𝒂𝒓𝒌𝒆𝒕 is experiencing unprecedented growth. As healthcare providers seek to enhance patient engagement and streamline operations, CRM solutions are becoming indispensable. 𝑲𝒆𝒚 𝑻𝒓𝒆𝒏𝒅𝒔: 𝑬𝒏𝒉𝒂𝒏𝒄𝒆𝒅 𝑷𝒂𝒕𝒊𝒆𝒏𝒕 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆: Advanced CRM systems are driving personalized interactions, improving patient satisfaction, and fostering loyalty. 𝑫𝒂𝒕𝒂-𝑫𝒓𝒊𝒗𝒆𝒏 𝑫𝒆𝒄𝒊𝒔𝒊𝒐𝒏𝒔: Integration with electronic health records (EHRs) allows for seamless data management, enabling more informed decision-making. 𝑨𝒖𝒕𝒐𝒎𝒂𝒕𝒊𝒐𝒏 & 𝑬𝒇𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚: Automated workflows and communications are reducing administrative burdens and optimizing operational efficiency. 𝑨𝑰 & 𝑨𝒏𝒂𝒍𝒚𝒕𝒊𝒄𝒔: Leveraging AI for predictive analytics and insights, healthcare organizations are better equipped to anticipate patient needs and trends. 𝑲𝒆𝒚 𝑷𝒍𝒂𝒚𝒆𝒓𝒔: Major market players include IBM, Salesforce, Siemens Healthineers, Cerner Corporation, Accenture, Oracle, Microsoft, Amdocs, Anthelio Healthcare Solutions, and Allscripts. 𝑾𝒉𝒚 𝑰𝒕 𝑴𝒂𝒕𝒕𝒆𝒓𝒔: The Healthcare CRM market is not just about technology; it's about transforming the patient experience and operational excellence. By adopting cutting-edge CRM solutions, healthcare providers can achieve a more connected, efficient, and patient-centric approach. 𝑨𝒄𝒄𝒆𝒔𝒔 𝑭𝒖𝒍𝒍 𝑹𝒆𝒑𝒐𝒓𝒕: https://lnkd.in/gPfezfGS 𝑺𝒕𝒂𝒚 𝑨𝒉𝒆𝒂𝒅 𝒐𝒇 𝒕𝒉𝒆 𝑪𝒖𝒓𝒗𝒆: Explore how innovative CRM strategies can revolutionize your healthcare practice and drive growth. The future of patient care is here, and it’s powered by CRM technology! #healthcarecrm #patientcare #healthcareinnovation #datadriven #healthcaretechnology #crm #patientexperience #healthcaregrowth #marketresearch #marketgrowth
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Healthcare Enablement at Persistent Systems | Digital Care Journey, Connected Care, Digital Engineering
Unveiling Hidden Potential: How Persistent Optimized a Healthcare Giant's Health Cloud The healthcare industry thrives on efficient data management. But what happens when a leading provider's patient management system becomes a tangled web of manual processes? We at Persistent Systems recently collaborated with a top healthcare provider to unleash the true power of their Salesforce Health Cloud. Our team of Health Cloud wizards tackled their challenges head-on, and the results were nothing short of transformative. Here's a glimpse into what we achieved: Automated Workflows: Repetitive tasks were automated, freeing up valuable time for medical professionals. Streamlined File Management: Gone are the days of wrestling with messy files! We optimized file processing for a smooth flow of information. Seamless Onboarding: New insurers were effortlessly integrated into the system, ensuring a frictionless experience. Enhanced Data Integrity: Coding practices were improved for optimal data accuracy and security. Patient-Centric Enhancements: Patient profiles were enriched using Salesforce's out-of-the-box features and clever customizations. The outcome? A system that empowers healthcare professionals, improves patient care, and positions our client for future success. #healthcloud #healthcareit #digitaltransformation #patientexperience #salesforcecloud #persistentsystems https://lnkd.in/d4BFkqRh
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In the ever-evolving landscape of healthcare, seamless communication and efficient data exchange are paramount to providing high-quality patient care. Recognizing this need, we have taken a significant step towards enhancing healthcare collaboration by integrating Salesforce Health Cloud with HealthLink, part of Clanwilliam, a secure messaging platform, through MuleSoft. What are the key benefits of this integration? Efficient Referral Processes: The integration streamlines electronic referrals by enabling healthcare providers to initiate and track referrals directly within Salesforce Health Cloud. This results in a more efficient and transparent referral process. Streamlined Communication: HealthLink's secure messaging capabilities are tightly integrated with Salesforce Health Cloud, ensuring that healthcare teams can communicate easily, share critical information, and collaborate on patient care plans more effectively. Enhanced Data Accuracy: By eliminating manual data entry and minimizing the risk of errors, the integration enhances data accuracy and integrity, leading to better-informed decision-making and improved patient outcomes. Compliance and Security: Both Salesforce Health Cloud and HealthLink adhere to the highest standards of healthcare compliance and security. The integration ensures that patient data remains protected throughout the communication and referral processes. This integration marks a significant milestone in our commitment to leveraging technology for the betterment of healthcare. As we continue to explore innovative solutions, the combined power of Salesforce Health Cloud, HealthLink, and MuleSoft positions us at the forefront of the digital transformation in healthcare, ultimately benefiting both healthcare providers and, most importantly, the patients they serve. The future holds exciting possibilities as we build upon this foundation to further enhance collaboration, data exchange, and overall healthcare delivery. We have achieved this integration at multiple healthcare services, including more recently at SA Health so if you're interested to learn more, please don't hesitate to reach out to one of the Mav3riks. #healthcare #interoperability #integration #hl7 #fhir #salesforce #healthcloud #mulesoft #healthlink
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