Daniel Calderon’s Post

Sales Team Sunday - Early in my sales career, I was smacked around by an old dog of a sales manager, I will call him "Mel". I was working the Al Bundy Shoe gig, 17 years old, at Nordstroms, making great commission and more importantly getting amazing sales skillsets from many folks now long gone. "Does this shoe look good on me?" she asked. I replied, "To be honest, I think the size 7 might be a better fit." Mel grabbed me when I next came to the back to get the size 7. "Have you been lying to the customer out there?" "No", I said back, "Mel, what are you talking about?" He took a long drag off his cigarette, and said, "When you tell a customer "Can I be honest with you?", it suggests you may be lying on a normal basis to them. Wipe that crutch phrase out of your vocabulary. You could have said, 'Let's try a size 7 to make sure you have the best fit', or anything else that suggest you are helping, which is what you are doing! The customer won't register what you said on the surface but the opposite of honest is lying. Were you were lying prior?" That moment wiped that phrase out of my vocabulary for life. I have not used it since. While it can argued its just an innocent word use, think about what you just said. Same with, "to be straight up with you" "to be brutally frank" "can I be truthful with you?" Little adjustments to your sales process will bring huge benefits. #honesty #salesdevelopment #oldschool #salescoaching #wordsmatter

Im a salesperson you even might call me a "telemarketer" like my friend Ryan Reisert since I use the phone to market goods and services But I am also: • 𝗮 𝗵𝘂𝘀𝗯𝗮𝗻𝗱 • 𝗮 𝗳𝗮𝘁𝗵𝗲𝗿 • 𝗮 𝗯𝗿𝗼𝘁𝗵𝗲𝗿 • 𝗛𝗨𝗠𝗔𝗡 I will repeat the last one for effect..... 𝗛𝗨𝗠𝗔𝗡! I have feelings I am trying to do my job (regardless of whether or not its a job you would have for yourself) I am trying to put food on the table, Clothes on my childs back, toys in his closet JUST LIKE YOU! This job is not easy when people just immediately dismiss you as an annoying sales person, even before you tell them the nature of your call... Give a SalesPerson a break today! Know that you are making them feel just a tad better when you give them the 𝟮𝟳 𝘀𝗲𝗰𝗼𝗻𝗱𝘀 they "aksed" for   h/t Gerry Hill 🚀 𝘗𝘚 - 𝘐 𝘬𝘯𝘰𝘸 𝘮𝘺 𝘢𝘤𝘤𝘦𝘯𝘵 𝘩𝘢𝘴 𝘨𝘰𝘵 𝘪𝘵𝘴 𝘪𝘥𝘪𝘰𝘴𝘺𝘯𝘤𝘳𝘢𝘤𝘪𝘦𝘴, 𝘣𝘶𝘵 𝘐 𝘵𝘩𝘪𝘯𝘬 𝘪𝘵𝘴 𝘧𝘶𝘯𝘯𝘺 𝘸𝘩𝘦𝘯 𝘱𝘦𝘰𝘱𝘭𝘦 𝘴𝘢𝘺 𝘈𝘬𝘴 𝘪𝘯𝘴𝘵𝘦𝘢𝘥 𝘰𝘧 𝘢𝘴𝘬 #abh #livecoldcalls #chillycalls #sdrinsider #brand30 #salesdevelopment   #conversationconverters #coldcaller4L #outcomes #activations

As you approach the hiring process, you must recognize that each sales role is nuanced, much like a tailor-made suit rather than a generic garment off the rack. Read more 👉 https://lttr.ai/ALP3S

How effectively is your team using the Scarcity Principle? It’s no secret that people tend to want what they can’t have. Brands like Koenigsegg and Nike use sales psychology to create cult followings. Of course, most of us aren’t selling supercars or sneakers. Yet, we can still apply this technique to our daily sales operations. The trick is to make the customer believe that if they aren’t willing to take this opportunity now, it might never arise again. Although it might seem devious to some, you’re really just reinforcing what the customer already believes. If they don’t want or need the car, they won’t care if they might not be able to buy it. However, if they’re already keen on the purchase, a sense of urgency will only help them decide. What are some of the psychological techniques that you’ve found successful in your sales career?

What makes a great salesperson? 🤔 Way back in the late '80s, I found myself in NYC as a button salesperson. Clothing not political. Armed with a suitcase full of buttons, a pocketful of quarters, and a couple of pages ripped out of the Yellow Pages, I spent my days calling designers from payphones along 7th Avenue—without the luxury of hand sanitizer! Can you imagine? I did well fairly quickly and when hiring salespeople now, I interview for some of the qualities that I know made me successful. Here are three often-overlooked qualities that make a great salesperson: Empathy: Understanding and connecting with customers' emotions builds trust and meaningful relationships. Relationship Building: Long-term success comes from trust, integrity, and consistent follow-up. Continuous Learning: Staying updated on industry trends and sales techniques keeps great salespeople ahead of the game. What do you think makes a great salesperson? Share your thoughts below! #Sales #BusinessGrowth

My first job was in retail sales. I started working when I was in 7th standard. I used to go shop as we had a family business. From there I started my journey in the retail sales industry. I have done that for more than 7 years. Here's what I learned in retail sales and still apply it today: - Be authentic - Help your customers - Listen to their queries - Have your products ready - Guide them if they are skeptical - Provide excellent customer service - Sell them of what they want - Don't compete with price - Compete with value - Stay consistent - Build trust And most importantly, be honest in your dealings. P.S. What was your first job? #sales #salescareer #retailsales #lessons #linkedin #linkedinengagement

I recently contributed to a new post for S&S Activewear's The PRES&S blog titled "The 5 Must-Have Traits for Hiring Reps in the Print & Promo Industry". Along with other contributors, I identified crucial qualities for successful sales representatives in this field. The post emphasizes the importance of active listening, effective communication, confident decision-making, resilience, and customer-focused care. These traits are essential for building sales and relationships, and we also discussed potential warning signs to look out for during interviews. Choosing reps with these traits is crucial for the success and growth of #printshops and #promotionalproduct distributorships. https://lnkd.in/ggxURWf8 #salesdevelopment #saleshiring #salesrecruiting #salesteam #hiringprocess #salesleadership #sales

Women's Sales Challenge for the week: Be less friendly. . . My first sales job was selling shoes at Nordstrom on Michigan Avenue in downtown Chicago. . I was horrible at it. . I'd wander the floor, making friends with every customer, learning their weekend plans and pets' names... . No one purchased; I was broke. . Then, one day, a male co-worker pulled me aside. He told me to stand and observe him. . What happened next blew my mind! . He helped customer after customer, uttering maybe two to five words each. He grabbed the shoe, set it down, and WALKED AWAY to help the next one. . No small talk. . Here is what's crazy: It worked. In the 30 minutes I watched him, he sold a half dozen shoes! . See, in my desire to serve, I'd bring out tons of options and multiple sizes. My co-worker brought out just what they wanted and maybe one more size and walked away to let the client decide. . He also non-verbally made it known that running and getting more shoes was a pain, which helped move the client to take quick action. . While we should always be friendly and kind to customers, we're not "friends." And when you fall into being "nice," you do you and your prospects a disservice. You're on a call with a prospect to help them decide (yes/no) as to their next best step. . Can you resonate with being too nice? Comment below. . #highticketsales #womeninsales #salescoaching #joyfulselling.

Like me, you probably didn’t attend a 𝐬𝐚𝐥𝐞𝐬 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐬𝐞𝐦𝐢𝐧𝐚𝐫 before being thrown into the lion’s den of selling. Here's my story. What's yours? Many, many years ago, I moved to Hattiesburg, MS where my girlfriend, now wife, was attending college. I applied for a job at a department store from an ad in the newspaper. They hired me to work in the Men's Suit and Accessories Department. I had zero sales skills, no suit, and one pair of $12.99 Payless dress shoes (tan). I'm still not sure why they hired me, but 𝐈 𝐰𝐚𝐬 𝐛𝐫𝐨𝐤𝐞 𝐚𝐧𝐝 𝐝𝐞𝐬𝐩𝐞𝐫𝐚𝐭𝐞, so I accepted the job and reported for training wearing a thrift store sport coat, cheap wrinkled chinos, and those Payless dress shoes (which hurt my feet but I continued wearing them for 6 months regardless of the color of my pants, shirt, or coat). Two days later after showing me how to use the register and indoctrinating me on the company’s history and values, I was on the sales floor pretending I knew how to match a tie with a shirt and suit (Hint: I didn’t). I'd love to tell you I was a natural salesman, but I wasn't. However, I was hungry, and they paid me a small commission on every sale in addition to my hourly wage. More than anything (after eating and paying the rent), I wanted the job to be meaningful, so I gave it my best effort. Here are 𝟖 𝐕𝐚𝐥𝐮𝐚𝐛𝐥𝐞 𝐒𝐚𝐥𝐞𝐬 𝐒𝐤𝐢𝐥𝐥𝐬 I learned from that experience -- mostly through trial and error and from customers who were unbelievably kind, generous, and trusting. 1. Be nice, listen, and ask questions. 2. Don't judge. Don't assume. 3. Be tactful about quality, design, and prices. 4. Recognize that everyone defines "value" differently. 5. Get to know each customer as an individual, if possible. 6. Smile and thank them whether they bought something or not. 7. Try to learn something from each interaction. 8. Mistakes happen. Acknowledge them and move on. What’s your Lion’s Den #sales experience? 𝐏𝐥𝐞𝐚𝐬𝐞 𝐬𝐡𝐚𝐫𝐞 𝐲𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐲. p.s. If you were my customer during my first 30 days, I'm really, really sorry. I honestly thought the pink stripe tie would look great with the plaid sport coat. And to the women in the Alterations Department, thank you for saving my butt more times than I can count. Those inseam measurements are tricky... 😉 Classic Exhibits Inc. | Exhibits ~ Rentals ~ Environments