Daniel Ejiuwa’s Post

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Customer support specialist|| Virtual Assistant || Lead generation specialist || Social media manager || Appointment setting || Data Entry || IT Support || IT software developer || Forex and crypto trader.

🌟 Happy Monday everyone! 🌟 As we kick off a brand new week, let's sharpen our focus on customer service excellence. 💼💬 Whether you're in sales, support, or management, remember that every interaction with a customer is an opportunity to create a positive impression and build long-lasting relationships. 🤝 Here are a few reminders for delivering top-notch service: 1️⃣ Listen attentively: Understand your customer's needs and concerns before offering solutions. 2️⃣ Be proactive: Anticipate potential issues and address them before they escalate. 3️⃣ Show empathy: Put yourself in the customer's shoes and demonstrate genuine care and understanding. 4️⃣ Communicate clearly: Use simple language and avoid jargon to ensure mutual understanding. 5️⃣ Follow up: Check in with customers after resolving an issue to ensure their satisfaction. Let's embrace the opportunity to exceed expectations and leave a lasting impression this week! 💪 #CustomerService #Excellence #NewWeekNewGoals 🚀#CustomerSuccess #CareerGrowth 🌟#CustomerServiceJobs #HiringNow #CustomerSupport #JobSearch #NowHiring #CustomerCare #JobOpening #CustomerExperience #CareerOpportunity #ApplyNow

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Comfort Chigozirim Aruo

Customer Service Specialist | Social Media Manager | Content Strategist | Real Estate Enthusiast

11mo

Following up with a customer after a sale is a critical aspect of customer service and relationship management. It demonstrates care, attentiveness, and a commitment to customer satisfaction beyond the initial transaction. By reaching out to customers post-sale, businesses can gather feedback, address any concerns or issues promptly, and ensure that the customer's expectations have been met or exceeded. Additionally, follow-up communication provides an opportunity to nurture the customer relationship, build trust, and encourage repeat business or referrals. Overall, it contributes to a positive customer experience and long-term loyalty to the brand.

Oscar Ezenagu

Customer Service Representative | Technical Support | Virtual Assistant | Data Entry

11mo

Thanks for this

Chinonso Chukwu

ᴜᴘᴡᴏʀᴋ ᴛᴏᴘ ʀᴀᴛᴇᴅ|| Scheduler Coordinator | Customer Support Rep| Cloud Enthusiast| Community Manager| I Help Businesses Drive 7-Figure Growth Across Tech Industries

11mo

Always put yourself in the customer's shoes, it goes a long way in showing empathy.

Fortune Ezechimere

Real Estate Virtual Assistant | Acquisition | Task Management Pro

11mo

Thank you for sharing this from your wealth of experience as a result-oriented customer service specialist. More grace to you.

Oluwadamilola Oluwaniyi

Executive Assistant | Calendar & Inbox Management | Travel & Meeting Coordination | Email & LinkedIn Campaigns (30% Lead Growth) | Lead Generation | Workflow Optimization | 7+ Years Supporting C-Suite & Executives

11mo

Excellent write up. Thanks for sharing✅

Glory Ekaette

Strategic Office Administrative/Customer Service Assistant.

11mo

I'll keep this in mind. So have a great week Daniel.

Ngozi Agu

HR Generalist | Entry-level Career Coach | Talent Acquisition & Management | Recruitment & Onboarding Specialist | Workforce Development Advocate

11mo

All excellent tips. Many people are leaving money on the table because their follow up game is weak

Shulammite Erhumwunsee

Telesales Associate | B2B Sales | Customer Support Specialist

11mo

Well said. Have a great week ahead 👍

Theresa Ewa

Virtual Assistant | I help you save 30+ hours weekly and maximise productivity through Expert Virtual Assistance | Executive and Administrative Assistant | Customer Support Specialist | Airbnb Virtual Assistant

11mo

When there's great communication every other thing will definitely fall in place ❤️ Have a great week ahead 💖

Onyechere Tochy

Professional Event Planner- Budgeting, Vendor management || Project management | Appointment Scheduling | Email Management, Effective communication, teamwork, Venue selection, Attention to details,

11mo

Well articulated 👍

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