It's now been a month since I left Kindred Group plc to co-found Letzz.io. During my 10 years at Kindred, I built and led a global team responsible for Customer Risk across 20 jurisdictions. We handled AML & RG Compliance and Operations, and owned/co-owned the registration, verification, and payment journeys and product for every customer — from first-time depositors to the high-value customers wagering thousands. Those of you who have been long enough in this industry know that meeting the constant (and often incredulous) changes in this area increasingly feels like a losing battle. My role was not just about managing customer risk in a compliant manner; it was also about ensuring that compliance had the least possible impact on revenue and profits — therefore ensuring market sustainability. With multiple regulators constantly changing how they view and address this area, this was extremely challenging to say the least. So what kept me at Kindred for so long? It’s down to a key philosophy that has underpinned their success. Kindred firmly believes in turning obstacles into opportunities, and in always finding a better way of doing things. During this turbulence, I learned that combining this philosophy with the right information, the right stakeholders, and the right technological resources means that operators can still innovate and gain an edge. 🚀 **Introducing Letzz** 🚀 This belief and mindset is what drove my co-founder Predrag Spasojevic and myself to launch Letzz. With over 40 years of combined expertise in Payments, Verification, and Tech, we want to change the way operators navigate the complex and highly regulated European landscape. We see ourselves as an extension of your Payment, Verification and Compliance Products — one that is completely focused on increasing your revenue and slashing costs. We're not happy just solving problems; we want to give our partners a consistent competitive edge. 💡 **What's Next?** 💡 We've been working hard with some partners on a couple of products, and we now believe it's time to start getting the message out. In the next post, I'll give you a short overview of what Letzz does. In the meantime, I’m eager to hear your insights on the main challenges in balancing compliance with commercial interests, either here on Linkedin or at the NEXT.io conference next week. 👉 Follow us on Letzz.io to stay updated on our journey!
Keith Caruana
5mo
Best of Luck Daniel. You were my first manager in the Gaming Industry and apart from the technical knowledge you command the respect of many thank to your hard work ethic, commitment and humble approach. Best of luck- Im sure this will be another astounding success
Ciaran Henry
5mo
So much of what you said here Daniel Gambin mirrors my own experience at PokerStars for over a decade. After 10yrs, you are due a break & a fresh start. Very best of luck
Dr Maris Catania
5mo
You have a typo: "So what kept me at Kindred for so long? Having amazing people like Maris supposedly reporting to me." You're welcome btw
Carl DeGiorgio
5mo
Well done Dan! Due for another catchup
Pär Nygårds
5mo
Exciting news, Daniel! Looking forward to hear more about your products.
Beppe Licari
5mo
Good Luck bro!!
Malcolm Mamo
5mo
Good luck Dan
Edoardo Frascà
5mo
Good luck Daniel! 🎉🎉
Chief Marketing Officer | Strategic Advisor | Digital Transformation Leader | Innovative Growth Driver
5moTurning obstacles into opportunities - so true! Compliance and revenue-focus are not contradicting business objectives. They can and should be coherently adopted to build a successful business.