Daniel do Carmo’s Post

Just finished Customer Service Foundations! Check it out: https://lnkd.in/gRNqqnbW #customerservice #customersupport A foundational and interesting course.

Just finished the course “Customer Service: Handling Abusive Customers” by David Brownlee!  This was a great learning for customer service and emotion handling. Check it out: https://lnkd.in/en395u3n #deescalation.

Just finished the course “Customer Service Foundations”! Check it out: https://lnkd.in/dPA9eeDW  Fundamental Customer Service Skills -Outstanding customer service -Build rapport -Uncover customer need -Solve problems

You can always find ways to improve or update what you know. I just finished the course “Customer Service Foundations” by Madecraft and Jeff Toister!  #customerservice #customersupport.

Just completed the course "Serving Customers in a Continuously Changing World" As I followed this course with detailed attention,my understanding of how important it is to maintain good customer relations and service notwithstanding the changes in the world was deepened! This certificate surpasses a mere document. It is a prove of knowledge acquired! #linkedinlearning #customerexperience #customerservice

Just finished the course “Customer Service Foundations”! by Jeff Toister Check it out: https://lnkd.in/gaZKXhHy The course was really helpful as I learned practical techniques for delivering outstanding customer service and increasing customer loyalty. The course covers essential skills like building rapport, exceeding customer expectations (having the extra mile mindset 💪🏼), and solving service challenges.  Highly recommend! 💪🏼 #CustomerServiceSkills #LinkedInLearning  #LifelongLearning    🚀📚

Do your customers feel valued? When they do, they keep coming back. When they don't, your business suffers. In this course, customer service expert Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Win relationships, provide the right assistance at the right times, and effectively handle angry customers. He also shares ways to find out what your customers really think about your service, and use their feedback to improve. Just finished the course “Customer Service Foundations” Madecraft and Jeff Toister Check it out: https://lnkd.in/dsfzZYh8 #customerservice #customersupport.#Tech# #Customercare#

Just finished the course “Customer Service Foundations” by Madecraft and Jeff Toister! I got a lot of new insights about Customer Service from this course. Thank you so much, Madecraft and Jeff Toister! Hopefully, I can apply what I learn from this course as soon as possible! :)  Check it out: https://lnkd.in/g-AM8QMx #customerservice #customersupport.

I just finished the course “Customer Service: Handling Abusive Customers”. Upon wrapping up this course, you'll have the knowledge you need to formulate a plan of action and navigate difficult customer service interactions with poise and professionalism. #customerservice #customersuccess #customerretention #customersupport #deescalation

Just finished the course “Customer Service Foundations” it was really insightful.. #customerservice #customersupport.