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Negative reviews can make or break your brand's online reputation. But did you know that responding to them effectively can actually boost customer trust? Check out this old read that explores how top brands like Clinique and IKEA turn negative feedback into opportunities. Learn key strategies to handle criticism, from prompt responses to taking conversations offline. Find out how to transform unhappy customers into loyal advocates and improve your digital shelf performance. https://lnkd.in/dTW45bYM #OnlineReputationManagement #digitalshelf #negativereview #Ratings #reviews

How to respond to Negative Online Reviews

How to respond to Negative Online Reviews

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