David Bishop’s Post

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Head of Capacity Building Practice @ Consulum | Leading Professional Services Firms | Government Advisor | Strategic Communications | Organisational Excellence

A few days ago, the UK's Government Communication Service published its 'Innovating with Impact' Strategy. Communications is mission critical to the work of governments around the world. AI is transforming the way that communications professionals work - and it's both useful and important to see how the UK government - a key international benchmark for many - is navigating the risks and opportunities that AI brings. What can other governments, and the communications professionals supporting them learn? I have four key takeaways: 1. AI tools are evolving, and the landscape is changing fast - meaning that many tools are not yet mature enough for comms professionals to use at scale. 2. Adapting to use GenAI to its full potential will take a mindset shift across the communications sector - drafting a press release or a pitch is no longer the test of skill that it once was. 3. Using AI effectively requires professionals to engage with ethics, integrity, and an understanding of the security risks - governments, particularly, will need to uphold strict rules on 'fake news' and avoid some of the biases built into AI tools. 4. Investment in new tools should maximise ROI - so make sure your innovation is broad and general, not narrow and focused. What do others think? https://lnkd.in/dhJJqRys

2024-05-GCS-Innovating-with-Impact-Strategy-interactive.pdf

2024-05-GCS-Innovating-with-Impact-Strategy-interactive.pdf

gcs.civilservice.gov.uk

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