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Simple Ways to Enhance Guest Experiences. https://lnkd.in/dUdy46mm #hotels #guest #hotelguest #guestexperience #guestpersonalization #guestrelations #hotelbooking #directbooking #onlinebooking #hotelrevenue #revenuemanagement #onlinemarketing #digitalmarketing #hotelmarketing #sales #marketing #reservations #bookingengine #channelmanager #otas

How to Improve Hotel Ratings: A Guide to Boosting Positive Reviews. https://lnkd.in/dfDZ3-Uj #hotels #hotelguest #guestrelations #guestexperience #hotelbooking #directbooking #onlinebooking #hotelrevenue #revenuemanagement #onlinemarketing #digitalmarketing #hotelmarketing #sales #marketing #reservations #bookingengine #channelmanager #otas

Hotellistat GmbH : Restrictions, the deliberate limitation of the guest’s options, sounds bizarre in a service-orientated industry such as the hotel industry. But in reality, restrictions are a powerful tool with both advantages and disadvantages for hoteliers and guests #hotels #hoteliers #hotelrevenue #hotelrestrictions #revenueoptimization #revenuemanagement #blockingbookings #expertinsights Julia Schröder – Franca Landerer – Philip Kuchelmeister – Sina Niedermaier

#Overbooking Hotel overbooking is a common practice in the hospitality industry where hotels accept more reservations than they have available rooms, anticipating a certain percentage of no-shows or cancellations. While this strategy aims to maximize occupancy and revenue, it can lead to issues when more guests show up than there are rooms available. Hotels typically handle overbooking by offering compensation such as upgrades, discounted rates, or accommodations at a nearby hotel. However, this practice can result in dissatisfied customers and tarnish the reputation of the hotel. It is crucial for hotels to carefully monitor booking trends and develop strategies to minimize overbooking while still maximizing revenue. Effective communication with guests and having flexible room inventory management systems in place are essential to effectively manage overbooking situations without compromising customer satisfaction.

4 Simple Ways to Enhance Guest Experiences. https://lnkd.in/dUdy46mm #hotels #hotelguest #guestexperience #guestpersonalization #guestrelations #hotelbooking #directbooking #onlinebooking #hotelrevenue #revenuemanagement #onlinemarketing #digitalmarketing #hotelmarketing #sales #marketing #reservations #bookingengine #channelmanager #otas

🛎 We've just dropped a new blog on "The Ultimate Hotel Review Strategy" that's packed with expert tips on making the most of online reviews to boost your hotel's performance. Whether it's shining a light on your strengths or addressing areas for improvement, learn how every piece of feedback can be a step towards outstanding guest satisfaction. 👉 Dive in now: https://lnkd.in/gjvcaAca #HotelTech #HotelManagement #CustomerSatisfaction #EventTemple

Understanding the Impact of Guest Experience on Hotel Success In the highly competitive hotel industry, guest experience is more than just offering a luxurious room—it’s about delivering excellence at every touchpoint, from booking to check-out. What is Guest Experience? Guest experience is the perception formed during every interaction with a hotel, influencing satisfaction, loyalty, and referrals. It encompasses everything from the booking process to post-check-out feedback. Why Does it Matter? Positive guest experiences directly impact a hotel’s bottom line: 1.Higher guest satisfaction = repeat business & loyalty 2. Positive online reviews = greater visibility & credibility 3. Increased revenue from repeat stays and ancillary services According to a study by Cornell University, a one-point increase in a hotel's review score can boost revenue per available room by 1.42%! 📈 (Source: Anderson, 2012) Key Takeaways: Exceptional experiences build trust and brand loyalty. 93% of travelers read online reviews before booking. (Source: Internet) Guest feedback offers valuable insights for continuous improvement. By focusing on guest satisfaction, hotels not only enhance revenue but also secure a competitive advantage in the market. Prioritizing guest experience is the key to success in modern hospitality. #HospitalityIndustry #GuestExperience #HotelSuccess #CustomerLoyalty #HotelManagement #HotelRevenue #CustomerSatisfaction

🌟 Exciting Announcement! 🌟 The hotel industry has undergone significant changes in the wake of the pandemic, and recent viral videos have highlighted the need for a renewed focus on the guest experience. To address these evolving dynamics, I'm thrilled to announce a new short article series dedicated to enhancing the hotel experience! This series will delve into the latest trends, innovative practices, and essential strategies for creating memorable stays for our guests. Whether you're a hotel professional, a frequent traveler, or simply curious about the inner workings of the hospitality world, this series is for you. 📅 Stay Tuned: Over the next few weeks, I'll be sharing insights and actionable tips to help us all navigate this new era of hospitality. 🔍 What to Expect: - Introduction: Setting the stage for an enhanced hotel experience. - Hotel Levels and Tiers: Understanding different categories and what they offer. - Choosing the Right Hotel for Your Needs: Making informed decisions. - Check-In Process: Streamlining your arrival for a smooth start. - Incidental Hold: What it is and how it affects your stay. - Booking Channel: Selecting the best way to book your room. - Problem Experience: How to approach and resolve issues at a hotel. - Understanding Hotel Pricing: Factors that influence room rates. - Rewards Membership Benefits: Maximizing your stay through loyalty programs. - A Message to Hotel Guests Worldwide: Ensuring your comfort and satisfaction. I invite everyone to read, engage, and share your thoughts as we explore the future of the hotel industry together. Let's connect and learn from each other to elevate our standards and exceed guest expectations. ✨ Join the Conversation: Your insights and feedback are invaluable. Comment, share, and let's make this journey together! #Hospitality #HotelIndustry #GuestExperience #PostPandemicTravel #Innovation #CustomerService #TravelTrends

Hotel industry's unexpected hero? Low supply growth! 📈 June saw just a 0.5% increase in supply, keeping occupancy steady. RevPAR was up 1.5% year-over-year in June. Promising signs as we gear up for the Q4 2024 holiday travel season! #HotelIndustry #HospitalityTrends #HotelOccupancy

Understanding the Impact of Guest Experience on Hotel Success In the highly competitive hotel industry, guest experience is more than just offering a luxurious room—it’s about delivering excellence at every touchpoint, from booking to check-out. What is Guest Experience? Guest experience is the perception formed during every interaction with a hotel, influencing satisfaction, loyalty, and referrals. It encompasses everything from the booking process to post-check-out feedback. Why Does it Matter? Positive guest experiences directly impact a hotel’s bottom line: 1.Higher guest satisfaction = repeat business & loyalty 2. Positive online reviews = greater visibility & credibility 3. Increased revenue from repeat stays and ancillary services According to a study by Cornell University, a one-point increase in a hotel's review score can boost revenue per available room by 1.42%! 📈 (Source: Anderson, 2012) Key Takeaways: Exceptional experiences build trust and brand loyalty. 93% of travelers read online reviews before booking. (Source: Internet) Guest feedback offers valuable insights for continuous improvement. By focusing on guest satisfaction, hotels not only enhance revenue but also secure a competitive advantage in the market. Prioritizing guest experience is the key to success in modern hospitality. #HospitalityIndustry #GuestExperience #HotelSuccess #CustomerLoyalty #HotelManagement #HotelRevenue #CustomerSatisfaction