Danny Gleason’s Post

Looking for a ServiceNow PDI project to build that's based off a real world-pain point? Here are the broad strokes: 1. Description: System Log Send via Email Notification Scoped Application 2. Acceptance criteria (what "done" looks like): - As a user in group “Sys Log Admin," I get an email that includes all the system logs of type “error” via an email notification - As a user in group “Sys Log Admin," I receive the email at 11:59 pm daily. 3. Tips: - Use scripts (BR, a scheduled job, script include, etc) to pull logs in the body of the email or work on attaching logs to the notification via other means (sys_attachment table, potentially...) - think about how you could use gs.eventQueue() specifically along with with a notification or email script - Going with a script action and a script include that creates the notification via GlideRecord .insert() is also an option / path here! Good luck! If you have any questions, let me know via a comment or DM! If you want more content like this, I'd encourage you to join our 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙉𝙤𝙬 𝙂𝙤-𝙂𝙚𝙩𝙩𝙚𝙧𝙨 𝙛𝙧𝙚𝙚 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙩𝙮 (link in first comment). Best, Danny #servicenowcommunity #servicenow

Rupam Ghosh

ServiceNow Developer @ Deloitte | ITSM | HRSD | Service Portal & Integrations | Custom Applications.

8mo

Great share 👍

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Amiri McCain

Data Engineering | Data Analytics | Data Science | AWS, Azure, and Snowflake Certified

8mo
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