Dealer-FX’s Post

123 Backflow Testing offers unbeatable service at fair prices. As a loyal customer for years, I'm consistently impressed. Their pro technicians make DEP compliance effortless. Give them a try—they'll become your go-to team. Mc P. Schedule an appointment today! #123BackflowTesting (888) 315-3569 (FLOW) #ClientTestimonial #CustomerReview #FiveStarReview #ClientAppreciation #SatisfiedCustomer #GreatService #Recommendation #PositiveFeedback #GoogleReview

Car owners aren't big fans of recall notices, but service managers and techs should take a different perspective. It's all in how you approach them: https://hubs.la/Q02dFV-M0 #digitalservicedrive #servicedepartment #servicemanager #serviceadvisor #dealership #dealerfx #fixedops #servicelanesoftware #snapon #software

How to Avoid Long Manual Resolution when Handling Returns and Claims? 🤯 The root cause to many problems when handling Returns and Claims is when you don't collect the right information from customers up front... For instance, if customers ask for a refund but don't add pictures up front your returns agent must ask for it which ends in unnecessary back and forth emailing that delays the resolution. It wastes time for your team and creates a bad experience for the customer. The solution is to make sure you always collect the right information, up front. No matter what type of return the customer submits. How do you do that? Our customers use Claimlane's Returns Portal. Michael, Co-Founder at Claimlane, walks through how it works in the video. And you can read the full story in the blog post linked in the first comment. If you recognize the problem, please reach out! We would love to help you collect perfectly documented returns, every time ☀️

"Dealer-FX is next level software that helps keep all the pieces moving in the service and parts department. Not only is the software fantastic, the training staff and all Dealer-FX staff is second to none. They are top shelf and always make sure the setup process is smooth and flawless." Jon M, Service Director, Nissan of Niagara Falls #digitalservicedrive #GoogleReview #servicedepartment #servicemanager #serviceadvisor #dealership #dealerfx #fixedops #servicelanesoftware #snapon #software

🌟 Discover the power of simplicity with Service Pro911! 🌟 Unlock more than 55 powerful features designed to streamline your business operations without the complexity. Our intuitive platform makes it easy for you and your team to manage everything from scheduling and invoicing to reporting and customer communications. Experience efficiency without the hassle – that's the Service Pro911 advantage! ✨ #ServicePro911 #BusinessSimplicity #EfficiencyMadeEasy #StreamlineYourOperations #SimplifyYourWorkflow #EasyToUse #PowerfulFeatures #BusinessManagement #ProductivityBoost #SimplifyYourBusiness

With more than 110 million vehicles in the service "sweet spot" (now up to 14 yrs old), service lane technology like ONE Platform powered by DEALER-FX, should be at the center of your growth strategy. #ONEPlatform #digitalservicedrive #servicedepartment #servicemanager #serviceadvisor #dealership #dealerfx #fixedops #servicelanesoftware #snapon #software

🤔 If I asked you the following questions today, how quickly could you surface the data? 📶How many defects have been logged at your last 3 developments? 💷How many defects have had additional costs attached? ❓Were those costs contra charged back to the contractor supply chain? 📈Is there a trend in defects? If the answer is more than 6 clicks of a mouse, I can share a much more efficient way with you. Work life is as complicated as you make it...choose simple. clixifix® Customer Care, simplified software (Part of SmartCraft) #simple #efficient #defectmanagement #newbuildhomes

⭐ We're proud to support repair businesses like Tech Pros in their growth journey! ⭐ Heman Smith shares why he chose RepairDesk for his computer and phone repair store: ✅ Solid business capabilities at a reasonable cost ✅ Dependable software and excellent customer support ✅ Comprehensive core functionality to simplify repair operations ✅ Quick access to extra power through seamless integrations Thank you, @Heman, for trusting RepairDesk to be a vital part of your success! #RepairDesk #CustomerSuccess #RepairBusiness

🌟 Elevate Your Customer Support Game! 🚀 In today's competitive marketplace, customer support isn't just a department; it's the backbone of your company. As businesses evolve, so do their support needs. At TeamSupport, we understand the critical role that support plays. Our software isn't just about tickets and live chat; it's about empowering customer-centric businesses like yours to excel in providing exceptional support. We're here to help you enhance customer satisfaction, streamline operations, and boost efficiency. Discover why TeamSupport is the trusted choice for businesses that put their customers first. Find out how we can help elevate your customer support game: https://hubs.li/Q02g-RNV0 Join us in the journey of delivering outstanding support experiences because in the world of customer-centricity, you're the star! 🌐 #CustomerSupport #CustomerCentric #CX #SupportExcellence #TechSolutions

The dealerships who demand the least of customers are the businesses that will win long-term loyalty. "Minimizing friction" is the new mantra, according to experts at JD Power: https://hubs.la/Q02qQfPy0 #digitalservicedrive #servicedepartment #servicemanager #serviceadvisor #dealership #dealerfx #fixedops #servicelanesoftware #snapon #software