You’ve probably heard the buzz about Salesforce’s next-generation revenue management platform, RLM or Revenue Lifecycle Management, which will eventually become a successor to Salesforce CPQ. As Salesforce’s preferred migration partner from CPQ to RLM, the team here at Prodly has been building the tooling to streamline migration for the past eight months, and I’d like to share some learnings ahead of time.
To begin with, there are some fundamental differences between CPQ and RLM.
1️⃣ RLM is built “in core” or inside the Salesforce platform.
2️⃣ RLM has a much more robust—but also more complex—configuration data model. Whereas CPQ has a pretty flat structure, RLM has multiple levels of hierarchies with product classifications, attributes, and attribute groups to name a few.
3️⃣ RLM is API first, which makes it much more composable and customizable.
4️⃣ RLM is built for omni-channel, so you can expose the same product catalog and pricing to your internal sales team, to partners through a partner portal, or to customers for self-service.
All in all, RLM is a highly configurable & flexible but also more complex platform.
Stay tuned for the next post in our CPQ to RLM series, where I discuss migrating bundles from CPQ to RLM.
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