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DVA is not associated with this job opportunity. Web Application Support https://lnkd.in/ghE27eh2 Philippines - Remote Responsibilities Responds to and solves incoming support requests via email, live web chat, and later on phones. Maps out the most frequent issues and identifies potential solutions. Research and identify solutions to hardware, software and/or network system issues. Diagnose and troubleshoot technical issues. Asks customers targeted questions to quickly understand the root of the problem. Tracks computer system issues through to resolution, within agreed time limits. Talks to clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue. Properly escalates unresolved issues to appropriate internal teams. Refers to internal databases or external resources to provide accurate tech solutions. Ensures all issues are properly logged... #recruiting #nowhiring #hiring #jobs #jobsearch #job #recruitment #careers #recruiting #hiringnow #employment #career #jobseekers #jobopening #work #jobhunt #resume #jobopportunity #applynow #jobsearching #jobseeker #hr #staffing #jobshiring #cfbr #jobinterview #vacancy #recruiter #jobalert #business #joinourteam

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