Delightfully VirtuAl - Worldwide WFH Job Board- Don't forget to hit follow!’s Post

DVA is not associated with this job posting Customer Support Specialist, EMEA https://lnkd.in/gADB3ExP Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email and social media channels Demonstrate strong ownership in issue resolution by providing best efforts to investigate, share knowledge, and communicate clearly with all customers Continually learn the Deel platform, keeping up to date with product features and changes Open communication with internal team members and business operations to help optimize and support workflows #recruiting #nowhiring #hiring #jobs #jobsearch #job #recruitment #careers #recruiting #hiringnow #employment #career #jobseekers #jobopening #work #jobhunt #resume #jobopportunity #applynow #jobsearching #jobseeker #hr #staffing #jobshiring #cfbr #jobinterview #vacancy #recruiter #jobalert #business #joinourteam

DVA is not associated with this job opportunity. Customer Support Executive, EMEA https://lnkd.in/gZCtnPCV In this role, you will Respond to customer support tickets by email and occasionally take support calls during Western/Central European business hours (BST/CEST). Become an expert in the Close product including features, integrations, and all capabilities of the software. Escalate issues to senior support staff and engineering as needed. Prevent and detect fraud. Conduct systematic and periodic reviews of new user sign ups to confirm that they’re enthusiastic Close customers and not malicious or fraudulent users. Review and act on any billing changes, updates, refunds or credits. Identify bugs in the system and outline them for our engineering team to resolve. Coordinate with our Customer Success team to provide extra support to large customers. Maintain help center documentation and create content for new and updated features. #jobposting #jobs #jobsearch #job #hiring #jobopening #jobhunt #recruitment #jobsearching #employment #jobvacancy #jobopportunity #jobseekers #jobfair #nowhiring #jobshiring #jobinterview #recruiting #career #jobseeker #jobhunting #jobalert #careers #hiringnow #work #joblisting #jobopportunities #jobvacancies #jobseeking #dreamjob

DVA is not associated with this job posting Customer Engagement Specialist, Government https://lnkd.in/gTiG-VPU What you’ll do Proactively engage with customers through calls, Zoom meetings, emails, and text messages to ensure they derive maximum value from brightwheel, leading to prolonged customer retention. Identify and advocate for the use of specific brightwheel features that align with individual customer needs, enhancing their overall experience and satisfaction. Regularly evaluate customer interaction with brightwheel to identify their level of engagement, pinpoint challenges, and facilitate swift resolution of any issues. #jobopportunity #jobsearch #jobs #job #hiring #jobseekers #jobvacancy #recruitment #nowhiring #jobsearching #jobinterview #jobopening #jobseeker #jobhunt #career #hiringnow #jobalert #recruiting #employment #jobshiring #careers #jobhunting #work #vacancy #jobvacancies #applynow #jobfair #jobopportunities #workfromhome #jobposting

DVA is not associated with this job post. Customer Support Manager, Europe https://lnkd.in/gzdMCiTh What you will do Support our users via email as well as answer their questions on all channels (tickets, forums, social media, store reviews, etc). As the first point of contact, take ownership of customer inquiries and drive each issue toward a swift and effective resolution. Manage cases from start to finish, from initial report and reproduction to writing bug reports and achieving resolution. Handle technically complex and escalated cases. Work with developers and QA to find and solve critical bugs in the wild. Effectively collaborate and communicate with team members on tasks such as clearing ticket backlogs as they come up. Assist with managing projects and processes that aim to improve how we support our customers. #jobs #job #jobsearch #hiring #recruitment #career #work #employment #careers #nowhiring #jobseekers #recruiting #business #jobsearching #jobseeker #jobvacancy #jobopportunity #jobhunt #resume #jobopening #hr #jobinterview #hiringnow #vacancy #jobshiring #motivation #education #staffing #interview

DVA is not associated with this job posting Customer Engagement Specialist, Government https://lnkd.in/gTiG-VPU What you’ll do Proactively engage with customers through calls, Zoom meetings, emails, and text messages to ensure they derive maximum value from brightwheel, leading to prolonged customer retention. Identify and advocate for the use of specific brightwheel features that align with individual customer needs, enhancing their overall experience and satisfaction. Regularly evaluate customer interaction with brightwheel to identify their level of engagement, pinpoint challenges, and facilitate swift resolution of any issues. #jobopportunity #careeropportunity #hiringnow #jobsearch #joblisting #jobopening #nowhiring #jobvacancy #jobalert #jobposting #jobhunt #jobseeker #jobmarket #jobgrowth #jobprospects #jobpotential #jobgrowth #jobopportunities #jobseeking #jobapplication #jobinterview #joboffer #jobplacement #jobplacementagency #jobrecruitment #jobnetworking #jobadvice #jobtips #jobstrategy #jobsuccess

DVA is not associated with this job opportunity. Customer Experience Expert https://lnkd.in/gEe2bcGX THE GIG Provide authentic, friendly, and efficient service to everyone who we Interact. Be a first point of contact to handle and resolve customer complaints including facilitation of returns, lost/damaged package triage and customer service recovery. Respond professionally to inbound phone calls and email. Identify and understand when to escalate and de-escalate as necessary. Compose thoughtful and accurate messages or customize prepared responses to customer emails. Research information and troubleshoot problems using available resources. Confidently advocate for customers with cross-functional partners. Monitor and control numerous concurrent tasks as the necessity arises. Proactively and independently work to meet targets and goals... #jobposting #jobs #jobsearch #job #hiring #jobopening #jobhunt #recruitment #jobsearching #employment #jobvacancy #jobopportunity #jobseekers #jobfair #nowhiring #jobshiring #jobinterview #recruiting #career #jobseeker #jobhunting #jobalert #careers #hiringnow #work #joblisting #jobopportunities #jobvacancies #jobseeking #dreamjob

DVA is not associated with this job posting Customer Support Operator at Sumsub, World wide https://lnkd.in/gr-hnEHp What You Will Be Doing: Responding to Customer Queries: Engaging with customers who initiate chat conversations seeking assistance, information, or support. Respond promptly and professionally to their inquiries Problem Solving: Analyzing customer issues and providing solutions or answers to their questions Gaining a deep understanding of the company’s products or services to provide accurate and helpful information to customers Listening to and empathizing with customers who have complaints, working to find resolutions that satisfy both the customer and company policies Documenting Interactions: Keeping accurate records of chat interactions, including customer details, issues, and resolutions. This documentation is often used for reference and analysis Continuous Learning: Staying updated on product or service changes, updates, and industry trends to provide the most relevant and accurate assistance #jobshiring #jobsearch #jobs #jobsearching #jobseekers #job #hiring #jobseeker #nowhiring #jobinterview #jobopportunity #recruitment #hiringnow #jobvacancy #jobsite #career #jobhunting #jobseeking #jobopening #jobhunt #jobfair #jobposting #jobalert #employment #work #resume #jobsearchtips #recruiting #careers #jobstopper

DVA is not associated with this job post. Customer Success Specialist, USA https://lnkd.in/gJ7RUEn7 Responsibilities Renewals Management Monitors expiring agreements within assigned accounts and works with customers to ensure the renewal with Gaggle is aligned to their needs. Partners with customers to negotiate the pricing and products included in renewal contracts. Leverages data to identify expansion opportunities and connects those to the pain points felt by their customers. Generates quotes/contracts and assures that appropriate terms and conditions are listed clearly for easy customer renewal. Uses Salesforce to monitor outstanding contracts/quotes issued to customers for advanced close rates. Proactively reaches out to accounts that require the most support... #techjobs #jobsearch #hiring #technology #careers #jobopportunities #jobhunt #jobseekers #jobmarket #jobposting #jobopening #jobalert #joblisting #jobvacancy #jobseeking #jobseeker #jobboard #jobs #hiring #careers #employment #jobopportunities #jobposting #joblisting #jobhunt #cfbr #jobmarket #jobadvertising #jobrecruitment #jobnetworking #jobplacement #jobvacancies #business #work

DVA is not associated with this job posting Customer Success Manager https://lnkd.in/g7vjfhep RESPONSIBILITIES Build and maintain strong, long-lasting client relationships through being a trusted guide and valued collaborator Keep current on our evolving solutions and identify opportunities for your assigned customers to improve their business (and our revenue) Ensure the timely and successful delivery of our solutions according to customer needs and objectives Predict, track and report on account metrics (e.g. customer satisfaction, quarterly/annual revenue) Assist in the negotiation of contracts and service agreements to achieve profitability targets Deftly and elegantly deal with periodic challenging client requests and issue escalations #jobposting #jobs #jobsearch #job #hiring #jobopening #jobhunt #recruitment #jobsearching #employment #jobvacancy #jobopportunity #jobseekers #jobfair #nowhiring #jobshiring #jobinterview #recruiting #career #jobseeker #jobhunting #jobalert #careers #hiringnow #work #joblisting #jobopportunities #jobvacancies #jobseeking #dreamjob