Delivering Good, Inc. ’s Post

Check out my latest article for association leaders. I would appreciate your thoughts on how I view proactive and reactive work.

We're just 1 day away from our webinar featuring Mike Rutz with MakeMyMove to discuss how cities and towns of any size can attract new residents and improve fiscal impact. In this talk, you'll learn: ✅ Best practices for developing a new resident program. ✅ How to create a “pitch” based on your city’s unique characteristics. ✅ Tips for engaging community leaders, stakeholders, and current residents. Learn more and register here: https://lnkd.in/gC_SM8vx

An effective way to give structure to your board and improve board succession is to implement a committee structure. Adding more volunteers increases the organization's reach and the pipeline for future board leadership.

Each year, Hartford Business Journal identifies leaders we expect to make headlines in the year ahead. Here are 5 to Watch in 2024. ⬇️ https://ow.ly/wnok50QoJjC

Our role as leaders is to become trustworthy. We do this by consistently doing what we say we'll do, by being transparent, and by acting with integrity. However, it's important to recognize that every time a donor, staff member, or client chooses to trust us, they're giving us a precious gift. Read more about The Gift of Trust in this week's blog on our FREE Substack: https://lnkd.in/gHjrKfhv

ICYMI: How to engage with communities and partner with traditional leadership, government and other NGOs... we covered it all! Plus, insightful questions from our audience — watch the full recording 🔗

Have you ever found yourself at a loss for how to approach a conversation with a volunteer, whether it's offering feedback, holding someone accountable, or setting boundaries? These situations can feel uncomfortable and uncertain, leading us to avoid them altogether. In this inspiring edition of Volunteer Leaders in Action with Erica Marks, Director of Volunteer Services at Age Well, we delve into why mastering difficult conversations is essential for the success of our volunteer programs, our volunteers, and our own well-being. Erica generously shares a framework and invaluable language tips for initiating these discussions. We also explore common scenarios where proactive and open conversations are imperative, as well as strategies to use when a conversation doesn't go as planned.  Some of my key takeaways from this conversation:  💡 Establish Clear Expectations: Taking the time to set clear expectations and boundaries with volunteers from the outset, and ensuring they understand the rationale behind these guidelines, lays the foundation for success.  💜 Kindness and Compassion: Even when delivering challenging news or feedback, remember the importance of acting with kindness and compassion. People may not recall exactly what was said, but they will remember how they were made to feel.  🎯 Mission and Values: Consider crafting a mission or value statement for your volunteer program. This guiding framework can inform your decision-making process and shape your interactions with volunteers. Many, many thanks to Erica for generously sharing her time and expertise in volunteer leadership. Watch the interview: https://lnkd.in/eFgyYGXi #volunteers #volunteerleadership #nonprofitleadership #courageousconversations

Whether you are a political person or not, it is very difficult to rise above office politics. It sounds Machiavellian, but it may be worth reading this Harvard Business Review article to see how to use the office politics to your advantage. #officepolitics https://lnkd.in/enKRrcPq

Public service is built on trust.    In this mentorship conversation, I chat with inspiring public servant leader @James Trudeau about the core values of the Public Service Leadership Model, which I helped develop serving on the @Partnership for Public Service’s Government Leadership Advisory Council.   View the session here https://lnkd.in/gEHuRFQD and register for the remainder of the three-part Public Service Leadership Lab series here: https://bit.ly/4cbt9QN   💭 Why stewarding public trust is essential for good governance 💭 Defining success when the American public is your customer 💭 How to maintain and rebuild trust when others break it   #PSLWeek #PublicService #Trust #TrustandInspire

There are many paths you can take as you embrace and investigate the topic of visibility. ◆ The path of expansion is for anyone interested in visibility as a way to expand your reach (hello creatives, business owners, contractors, consultants, and founders of NGOs). ◆ The path of justice is for anyone operating in the advocacy space or wanting to speak up about systemic inequality, injustice and/or social change. ◆ The path of wisdom is for those interested in leadership development, in exercising discernment as they become more visible, and in understanding the power of our words. ◆ The path of peace is for people who are interested in inner peace and/or in reaching across worlds and building connections among people. Find out more by checking out our Substack newsletter 'A Life Made Visible': https://buff.ly/3HIieBn