⏳2 days left Public consultation on the introduction of Independent Assurance Services Providers (IASPs). Deadline 17.00 on Friday, 19 July 2024. Find out more: https://lnkd.in/d2xTVCAK
Department of Enterprise, Trade and Employment’s Post
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🚨 Does your CCaaS protect against high-cost TCPA fines? 🚨 In today’s regulatory landscape, compliance is more critical than ever. A recent case in Texas highlights the financial risks of non-compliance, where a court awarded $49.5k ($5,500 per call) in a default judgment against Live Transfers Inc. 💸 This underscores the importance of robust compliance measures to protect against high-cost TCPA fines. NGNCloudComm’s powerful call tactics and business rules engine allows Contact Centers to automate both compliance rules and their own internal business rules. ✅📞 #Compliance #TCPA #ContactCenter #NGNCloudComm
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Are you familiar with the Trust Registration Service (TRS)? If not, you could be missing out on crucial information regarding your trust responsibilities. Our latest blog post breaks down everything you need to know about TRS, from registration requirements to annual declarations and more! 💼💡 Check out our informative article now! 👉 https://buff.ly/49vIryS #Trustees #HMRC #TrustRegistrationService
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🚨 Does your CCaaS protect against high-cost TCPA fines? 🚨 In today’s regulatory landscape, compliance is more critical than ever. A recent case in Texas highlights the financial risks of non-compliance, where a court awarded $49.5k ($5,500 per call) in a default judgment against Live Transfers Inc. 💸 This underscores the importance of robust compliance measures to protect against high-cost TCPA fines. NGNCloudComm’s powerful call tactics and business rules engine allows Contact Centers to automate both compliance rules and their own internal business rules. ✅📞 #Compliance #TCPA #ContactCenter #NGNCloudComm
Does your CCaaS protect against high-cost TCPA fines?
grupongn.com
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📊 #ICANN has completed another year of audits of the key systems used to deliver the Internet Assigned Numbers Authority (#IANA) functions. Learn more about the Audit and access the full report >> https://lnkd.in/gJb7pkmP
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Recent amendments to the NY Dept of Financial Services 23 NYCRR Part 500 threaten to shake things up again by adding requirements to govern how covered entities manage (and dispose) of non-public information (NPI) so they can remain #compliant. #ITAssetDisposition
New York Strengthens Data Retention & Disposal Requirements
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This June, there are several restricted call dates for specific states on the Do Not Call Registry (DNC). ☎️⚠️ Placing calls to consumers on the DNC in these states during restricted dates can result in hefty fines. 💰 Could your business be affected by these call dates? To access a comprehensive list 🗒️🔕 of restricted call dates and ensure your calling practices are fully TCPA compliant, visit our website for valuable resources. 🔗 https://bit.ly/3VCj6iF #tcpa #donotcall
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📢 Attention Business Owners! 📢 The 10DLC TCR Rule is changing the landscape of business SMS messaging. Learn how this affects your company and the necessary steps to stay compliant. Don't risk losing your SMS capabilities – read our detailed blog today: https://bit.ly/3REzXyT #BusinessSMS #10DLCTCR #SMSCompliance #BandwidthSimplified #TextMessageMarketing #BusinessSolutions
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Is there a private right of action for violations of the truth in caller id act? A serial litigant just asked the FCC to clarify its authority for its caller id rules under 47 CFR §64.1601(e). The petition asks if the authority comes from §227(c)[with an explicit private right of action], since caller ID must display a number a consumer can use to make a do-not-call request. Or, §227(d) which describes rules requiring automatic or prerecorded telemarketing messages to include the identity of the telemarketer [and does NOT have a private right of action]. You might think the authority comes from §227(e), but that "Prohibition on provision of inaccurate caller identification information" section wasn't added until 2010. And the rule at 47 CFR §64.1601(e) was added in 2003, as part of the FCC's effort to align the TCPA with the TSR's caller id provisions. The petition does make a compelling argument that the authority comes from §227(c). One to watch. https://lnkd.in/gDRXgnF6 #TCPA #FCC
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You’ve probably heard that if a customer brings a complaint to your door, they usually need to do so within six years of the event. However, the Financial Ombudsman Service (FOS) also recognises that it’s possible to remain unaware of a problem after six years have passed. If this is the case, the complaint must be made within three years of the date when the problem was first discovered, or could reasonably have been discovered. Additionally, the FOS could consider a complaint in the event that “exceptional circumstances” have caused a delay in filing a complaint. And this is where it all becomes a little murky. What would you consider as “exceptional circumstances”?
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You’ve probably heard that if a customer brings a complaint to your door, they usually need to do so within six years of the event. However, the Financial Ombudsman Service (FOS) also recognises that it’s possible to remain unaware of a problem after six years have passed. If this is the case, the complaint must be made within three years of the date when the problem was first discovered, or could reasonably have been discovered. Additionally, the FOS could consider a complaint in the event that “exceptional circumstances” have caused a delay in filing a complaint. And this is where it all becomes a little murky. What would you consider as “exceptional circumstances”?
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