Co-founder @Viddsee | Creator Operator - I help creators grow their audience, sales and dreams | Building empathy and driving action with stories
I don’t client please, I just love to serve! Stumbled upon this sales philosophy, and what is SALES as an acronym: S - Service A - Asking L - Listen E - Empathise S - Summarise For the longest time, I asked myself why do I not like selling, but at the same time like the process of sales. I shared how I like helping clients solve problems, to tell their stories, and get paid in the process. And finally I understand why, it anchored down to the first S - Service. And Service, to me, is about serving others, and not being self-serving. And this was hard for me to balance, as I had been criticised for being a client pleaser in the process. As a business, we assume we need to be self-serving for ourselves, but I find that to be a really short term mindset. When serving others, you build a relationship that goes beyond the now. Even if it means that the client doesn't need a solution from me, I'm glad that I can help listen and be of a service. It goes a long way, and clients come back when they are ready. And when you are serving others, how you ask questions and listen changes as well. You empathise with their world. And maybe that's why I become a sucker for the problems/challenges and also fall in love with the product/brand and what they are achieving to solve! [The universe works in amazing way as I was talking about active listening and asking good questions in my previous posts on LinkedIn. Did not plan this at all, but the next 2 - ASK and LISTEN - are key components of the sales process.] Sales is not just selling a product to customers, and it can be about problem solving with someone else - to our kids, family, to our bosses, colleagues, to our communities etc. How do you think being of SERVICE to others can help you in your process of 'selling'? #sales #selling #service
Chloe Rao
8mo
I can 100% relate. I often say I can’t do sales and don’t know how do sales bc I believe that not everyone need your product/service, and if they don’t, there is nothing I can offer and sell. I use this SALES approach myself, however, it’s easier when it comes to selling a service bc you can “modify” your offering to fit the client’s needs, as long as you or you have a willing team to execute. But when it comes to selling a physical product, I still find it hard, you really need to nail the emotional/intangible benefits to successfully sell a product, especially consumer products.
Co-founder @Viddsee | Creator Operator - I help creators grow their audience, sales and dreams | Building empathy and driving action with stories
8moI shared about asking questions here Asking helps me refine the problem statement