Three principles of relationship-based hospitality in healthcare: 1. Protection - Create spaces that communicate, cue, and afford physical and psychological safety and security to help lower stress and anxiety. 2. Intellectual Welcome - Use inclusive design principles to guide space planning so that people from all backgrounds might experience belonging. 3. Open Table - Promote cross-role, same-level human interaction, especially with a shared meal or beverage, to encourage sharing and trust. Check out the link below to learn more about designing different spaces within healthcare facilities for staff, patients, families and visitors! #healthcaredesign #hospitalityinhealthcare #millerknoll
How can you design to accommodate and support the action of hospitality throughout the care journey? By practicing relationship-based hospitality. When designing for hospitality, you must design to support relationships. The practice of relationship-based hospitality must solve for protection, intellectual welcome, and open table (Reaves, 2016).* Learn more about designing different spaces within healthcare facilities for staff, patients, families, and visitors https://lnkd.in/gRiiW-Q6 *Reaves, Jayme. Safeguarding the Stranger: An Abrahamic Theology and Ethic of Protective Hospitality (The Lutterworth Press, 2016)
