dfcu Bank’s Post

I can’t believe our product designers and engineering teams. They just keep listening to customers and blowing up the provider space with software improvements nobody can even begin to make available except 7Sigma! If you can’t keep up, give us a shout and we will show you how we can save time and expedite workflows. #predictive #uptime

5 Ways Digitization Can Transform Your South African SMME From streamlining processes to boosting customer engagement, digitization offers a treasure trove of benefits for SMME businesses. Here are just a few ways it can transform yours: ֎ Increased Efficiency & Productivity ֎ Enhanced Customer Service ֎ Improved Data-Driven Decision Making ֎ Cost Reduction & Optimization ֎ Competitive Advantage in the Market #digitization #SMME #SouthAfrica #JuaAdvisoryGroup

Eniz Akdag, the CEO of Procat, had a recent interview with a magazine belonging to Fast Company.   Regarding the ongoing digital transformation, Akdağ remarked, "Creating a link between traditional and digital realms is an imperative strategy at this juncture..."   Drawing attention to the rapid pace of technological progress, Akdağ emphasizes the importance of balancing technology and human interaction in contact centres. He believes implementing this strategy will improve customer satisfaction and give the company a competitive edge, setting it apart from others in the marketplace.   #Procat #ProcatCEO #DigitalTransformation #FastCompany #CallCenter

Did you know guest Wi-Fi can be used as an engagement channel? Faraday Edge Campaigns enable our customers to design promotions and announcements to be sent based on visitor behaviors to highlight their services and improve customer loyalty. Explore more Faraday Edge Campaign use cases and how it can boost customer retention rate and satisfaction  👉 To discuss more detailed use cases for Faraday Edge surveys, you can contact us at https://lnkd.in/dx5wKHP #TheEdgeIsTheFuture #FaradayEdge #guestwifi #wifi #wifisolutions #customerengagement #engagement #campaign #customersatisfaction #customerloyalty #customerexperience #brandloyalty  

Last chance to elevate your profit strategy by using pricing transformation. This webinar delves into the positive impact of pricing transformation on market positioning and customer satisfaction. Realize the potential business impact and gain steps to successful implementation through price transformation. Register now 👉 https://okt.to/CDAyEY #pricingtransformation #PHG #Pricefx

Dealerships and OEMs can turbocharge VAP sales and customer engagement by deploying GardX Connect quickly and easily. It's a scalable solution that harnesses data-driven, digital engagement seamlessly and consistently by offering customer-centric, compliant experiences via the channels they choose. GardX Connect essentially becomes your virtual assistant. It powers customer engagement. It drives conversions. It enriches your processes. Book your discovery session today. #GardXAustralia #GardXau #carsalesaustralia

💬 𝗛𝗲𝗮𝗿𝗱 𝘁𝗵𝗲 𝘄𝗵𝗶𝘀𝗽𝗲𝗿𝘀 𝗼𝗳 𝗱𝗶𝘀𝘀𝗮𝘁𝗶𝘀𝗳𝗶𝗲𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀? Don't ignore them! Tash Digital can help you address customer concerns and rebuild trust through effective loyalty strategies. It's time to turn negative feedback into positive outcomes. Experience the difference today! Turn negative feedback into positive outcomes with Tash Digital's help. Experience the difference and elevate your customer experience today! tash@loyaltyoptimizer.com #CustomerFeedback #TrustBuilding #ExperienceTheDifference

I am excited that NICE has been named a leader in Omdia Customer Engagement Platforms, 2023–24 research report, receiving maximum scores in vendor execution, solution breadth, and CEP functionality. Find out more >> https://okt.to/9biVjm #CXone #CustomerExperience #ArtificialIntelligence

Dieffenbacher transformed its pricing strategy with MARKT-PILOT. 🚀 By leveraging our solutions, they experienced a 40% increase in revenue from spare parts and saw their customer satisfaction rise by 30%. Learn how Dieffenbacher optimized their pricing and maximized profits through market-driven insights. Discover the full story here ➡️ https://bit.ly/4bDcdCr #marktpilot #successstory #spareparts #pricingsoftware

Hear from industry leaders who have successfully implemented customer portals and achieved measurable improvements in efficiency and customer satisfaction with MMA and Classy Llama. Join us https://bit.ly/4fBEj4e on Thursday, 9/5/24, at 1:00 p.m. for an insightful session on the value of customer portals and how they can transform your business, including understanding the strategic benefits, exploring features and functionalities and real-world applications. Whether you’re just starting to explore this technology or looking to optimize your existing solutions, this webinar will provide valuable insights and practical advice. #MiManufacturers #mmaonlinelearning #mmawebinar #mmapartnerclassyllama