Doctoral Student | Product and Technology (SAAS) | Resolving Complex Issues for Global Customers | AWS Certified | MBA
“If you want to go fast, go alone, if you want to go far, go together” Sounds simple, right? But here's the thing - @Van Council, founder of Van Michael Salon embodies this adage. LIVED it. This hit differently after listening to the latest Growth Diaries podcast by Zenoti, where Sudheer Koneru sat down with Van Council, founder of Van Michael Salon. Started with $30K and a tiny salon and built it into this incredible business where people stay for 30+ years. In the beauty industry! That's unheard of. Mind you his longest tenure employee started at 19 years old. Three insights that struck me: People First Leadership: "If I take care of my staff, they'll take care of my clients." Van focused on benefits, training, and creating a workplace he'd want to work in. I have never heard of a saloon offering 401k and benefits, but Van made sure he offered this to this staff, we are talking 1984! Smart Growth Strategy: He only expands when salons hit $800-1000/sq ft in revenue and stays within 3-mile radius of existing locations. Brilliant! The Purple Cow Principle: In a sea of brown cows (average businesses), be the one that makes people stop and take notice. Specialization is key. Van shared something that hit home: "If I take care of my staff, they'll take care of my clients." Most powerful quote: "We have 45 minutes with every client, and we can really change their life." What do you think? How are you ensuring your business stands out like a purple cow? #GrowthDiaries #Leadership #BusinessStrategy #PurpleCow #ZenotiGrowthDiaries Watch here >
Lead - Technical Accounts at Zenoti | Support Operations
4moVery insightful!