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A huge congratulations to our team member Ksenia Blake, who is one of the first visually impaired people to earn her IAAP certification! The International Association of Accessibility Professionals is a global organisation dedicated to training, education and networking, that offers multiple certifications in the field of accessibility. Ksenia, who is visually impaired and has no sight at all, said that the qualification was something she has always wanted to do, both to enhance her professional profile and fill in any knowledge gaps. The exam got off to a rocky start as Ksenia found the ID checks, which primarily used AI, were not accessible for visually impaired people. “The exam was run by an external provider, and the support offered was very poor,” she says. “It took me 6 attempts of ringing the helpline to get a ticket.” But the IAAP were quick to offer a solution, holding a second exam over Zoom with a human invigilator. “The accommodations made me feel very normal - I didn’t even need the extra time I was given.” Ksenia hopes that gaining this qualification will enable her to offer the same accommodations to disabled clients, without making them feel difficult or ‘othered’. “You become so familiar with your own disability, but that doesn’t always mean you know how to accommodate someone else’s. I want to make sure that I can treat people the same way I’d want to be treated, without the awkwardness that can happen when people aren’t sure how to help you. “When it comes to accessibility, there’s always more to learn.” We’re incredibly proud of Ksenia and her wonderful achievement. We’re lucky to have such talented and tenacious team members at Dig, and pleased to see how accommodating and inclusive IAAP are toward visually impaired learners.  We can’t wait to see the positive impact she’ll continue to make.

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