diginomica reposted this
What’s keeping service leaders awake at night? Mixed economic signals, geopolitical tensions, and the relentless rise of AI have created a perfect storm for services businesses. As Andy Campbell writes in diginomica, we’re in an 'Uncertainty Era.' Here are four strategies you can employ to tackle uncertainty in your services business: - Develop strategies to weather economic storms and maintain operational flexibility with agile technology platforms - Focus on clear use cases and assess your organisation’s readiness for #AI projects with a solid roadmap - Balance growth with efficiency and ensure systems and processes can handle increased complexity without compromising service quality - Move beyond spreadsheets to purpose-built solutions for improved efficiency and profitability. In these uncertain times, strategic agility and resilience are key to survival. Read more in #diginomica: https://bit.ly/4dkOkRU #ProServ #Automation
Yes, operational flexibility and agility to balance out performance in times of uncertainty, is key.
Andy Campbell
2mo
Thanks for sharing Deb Ashton 😁 You are right, the only way to survive in uncertain times is through strategy, clarity, agility and resilience. Not quite sure in which order though! 🤔
Global Analytics Evangelist @ Certinia | Business Analytics Leader
2moI agree Deb Ashton, the more certainty you have around your own business and strategy, the better prepared you are to deal with the uncertainty around you