Digital Onboarding, Inc.’s Post

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ZYNLO® Bank, operated by PeoplesBank, fuels growth by attracting young, financially curious, digital-only customers. Brittny Williams (SVP of Growth & Partnerships) & the team are crushing it! Check out the results! 💪 REDUCE ATTRITION Goal: 25% reduction Actual: 64% reduction INCREASE BALANCES Goal: 10% Actual: 115% INCREASE TRANSACTIONS Goal: 1 more per month Actual: 6 more per month ZYNLO had been relying on an email platform that made it difficult to trigger campaigns & understand performance. The team knew it must excel at deepening new relationships from a distance to drive profitability. Britt was attracted to our platform’s ability to automatically trigger the right campaigns based on the customer's lifecycle stage. She also loves our friction-removing widgets - especially the Direct Deposit widget which eliminates the need for PDF forms. She said: “You make it digital where customers can set direct deposit up on their own without having to go to HR. We thought that was a game-changer. My advice to anyone considering using Digital Onboarding is to look at your team structure. I run a really lean team, and having Digital Onboarding allows me to get more out of the FTEs. And, if you don't have access to deep analytics that can help you decide what to do next because of prior results, Digital Onboarding would be a great solution.” 💥 #bankingindustry #neobanks #communitybanks #bankmarketing

Nikki Stemmen

Life Insurance Agent, Accident & Health

2mo

Love this! Congrats on exceeding your goals!

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