DigitalGenius’ Post

#Chatbots and #AI are driving a new era of customer care, with @Verint at the forefront. Discover how Super Bots are changing the way businesses interact with their customers. https://buff.ly/3W0JbHg @technewsworld "Good bots don’t just deliver information; they deliver resolutions"... find out how. #CXAutomation

Discover the power of AI Chatbots! 🤖💡 AI Chatbots are now omnipresent on the internet, offering invaluable customer support and addressing inquiries on products and services. But what makes them so popular? Here are the top benefits of an AI chatbot: 1️⃣ 24/7 Availability - AI chatbots provide uninterrupted, round-the-clock customer support, enhancing your business and customer experience. 2️⃣ Multilingual and Automated Answers - AI chatbots can be programmed to respond in hundreds of languages and with predetermined answers, providing accurate information to your customers instantly. 3️⃣ Time-Saving - AI chatbots automate daily customer interactions, freeing up more of your time to focus on complex tasks that help grow your business. AI chatbots bring life-changing benefits, enhancing your customer support, and providing a better user experience. Don't hesitate, create your AI chatbot today! Check out more about how AI chatbots can benefit you: https://buff.ly/3MObXHE #AI #Chatbots #CustomerService #BusinessGrowth #Ideta

How Generative AI Could Transform Customer Service. Costs are rising. Customers expect more. How can businesses adapt? AI-powered chatbots promise 24/7, personalized support at scale. They understand conversations and provide tailored responses based on data. This excites yet worries me. Done right, it could greatly improve experiences while cutting costs. But models risk reflecting our biases. We must implement them responsibly - with transparency, oversight and a focus on inclusiveness. If designed properly, generative AI can empower both customers and companies. The path ahead remains unclear. But the destination seems bright. Let's walk it together. https://lnkd.in/eXqDCh4k

Top 10 AI Chatbots for Your Business to Boost Productivity in 2024 #AIChatbots #Chatbot #businessboost #Mansirana https://lnkd.in/gG7r6MtN

If you're curious about how chatbots can enhance your operations and customer engagement, this post may be of interest. Let me know if it is helpful for you or not.

AI agents are the new frontier in customer service. Unlike gen AI, which can only respond, agentic AI is autonomous, context-aware, and action-oriented. See how agentic AI in Einstein Service Agent responds to and resolves your customers' issues: https://sforce.co/3WSSz1n

New research from Michael Wiles shows that customers value the fast, personalized services provided by AI chatbots. Does your organization use chatbots? Have you used them personally? How does your experience compare? #ChatBots #AI #CustomerService

I hate those little chatbots down in the right hand corner of websites. They are annoying and generally offer zero to minimal value. 😡 😉 😄 The good news....they're about to become extinct. AI-powered conversational chatbots are here, and they're changing EVERYTHING. AI chatbots are smart, intuitive, and actually helpful. Here are 4 innovations in AI chatbots that are transforming customer service: 1️⃣ Contextual Understanding — These chatbots don't just answer questions, they understand entire conversations. They remember what you've said and respond accordingly. No more circular, robotic conversations! 🤖💬 2️⃣ Emotion Recognition — Crazy as it sounds, AI chatbots can detect emotions in text. They analyze your words and sentence structure to gauge if you're happy, frustrated, or confused. The cool thing is that if you are angry or frustrated, they don't take it personally, keep their cool and focus on solving the problem at hand. 😊😠😕 3️⃣ Self-Learning Systems — These chatbots get smarter with every interaction. They learn from feedback and continuously improve their performance. The more you use them, the better they become. 🧠📈 4️⃣ Integration with Other AI Solutions — These chatbots don't work alone. They're integrated with recommendation systems, customer data analysis, and predictive analytics for a seamless experience. 🔗🤝 These changes are so dramatic, I don't even think the word "chatbot" is appropriate anymore. I think "chatbots" need a re-brand! 🏷️ Let me know in the comments what you think we should call our new AI friends? 🤔💭

How to Create an AI Chatbot For Your Website (Step by Step) https://ow.ly/BqcX50R8HJh

Yellow.ai launches Analyze to elevate CX automation with deeper conversational insights and self-learning capabilities - https://bit.ly/4dhLzRp | #AI #Analyze #Yellow.ai