DMS’ Post

Building a Team from Scratch: My Journey Over the past 18 months, I’ve had the opportunity to build a team from scratch, and it’s been quite the journey. What started as a supporting role to the Account Directors has now grown into a strong, high-performing team. Here’s what I’ve focused on along the way: 🛠️ Creating Workflows: I set up workflows and processes to make sure everyone knew what to do and how to get things done efficiently, without stepping on anyone else’s toes. 📊 Establishing Processes: From the beginning, I put processes in place to help us work smarter and keep things running smoothly. 🤝 Fostering Collaboration: I collaborated with the Client Services teams, encouraging open communication and teamwork. This helped us tackle challenges together and come up with better solutions. 🔄 Staying Adaptable: Things don’t always go as planned, especially with a new team. Staying flexible and ready to adapt has been key to our success. Today, we’re a successful billings team at DMS. We handle localization billing for high-end clients, manage billing approvals every month, and provide accurate reports to senior management. I’m so proud of what we’ve achieved together. I’d love to hear about your experiences building or being part of a team—let’s connect! #careerjourney