Since our founding, Done Global has worked to make mental health care accessible for tens of thousands of Americans trapped in a spiraling national crisis. Done Global will continue to operate – and do everything in our power to ensure that tens of thousands Americans that rely on us do not lose access to their mental health care. At the same time, we will continue to support our clinicians as they exercise independent clinical judgment, practice evidence-based medicine, and provide best-in-class health care.
Tessa Tookes
3mo
What about the customers you’ve charged $700 without their consent (me!) or CC authorization the *two* defunct customer support phone numbers that do not operate during business hours despite the recording and countless unanswered support tickets?
Okay, so it's not just me. Good to know. Still unfortunate that I thought I had finally found adequate care and I am right back to square one with no medication and no one responding to my messages. My doctor left the practice and no one even told me, nor was I reassigned someone else. I'm going to have to cancel my membership and go back to zocdoc to find someone to provide me with adequate care.
Jon,Ashita Davis
3mo
These are just bunch of people trying to scam, they are charged me monthly payment , left me without any prescription, doctor cancel my appointment twice, please stop playing with peoples health, that's the least they should be doing
Ankur Sharma
2mo
Please do not subscribe to this. They prescribed me medication 6 weeks ago and my therapist hasn’t been communicating with me since. On top of that, they haven’t filled my prescription request after submitting 4 requests. There’s no support number, they have a 3 day SLA which they’ve never met for me. Please do not subscribe.
Jon,Ashita Davis
2mo
Two providers - Michael Enwere and Vesela Venerova be losing thier liscence
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3moThen I get these messages, which is again bunch of BS as emails haven't been respond for weeks, so what's the point of Even sending any emails "" Done.1dHi Jon,Ashita Davis, Hello, We are so sorry that your experience does not meet the high level of care that we strive to uphold. We would love to help investigate and resolve any possible outstanding issues. It looks like we cannot send you a DM. Could you please message us instead? Also, you may send your questions or concerns to support@donefirst.com. Thank you!":